Underwriting Account Senior Representative

Cigna Healthcare; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Cigna Healthcare, a division of The Cigna Group, seeks an underwriting support professional to assist renewals for Individual and SME business in the Middle East and Africa. You will handle individual policy setup, manage the underwriting mailbox, and prepare benefit tables for renewals and new inceptions, while ensuring legal checks and compliant, timely processing.

Collaborate with sales, generate system reports, and contribute to continuous process improvements across MEA markets.

Qualifications

• Experience with underwriting workflows and renewals.
• Strong attention to detail and accuracy in document handling.
• Ability to manage team mailbox and coordinate with sales.

Responsibilities

• Support renewals for Individual and SME across MEA markets.
• Work on Individual policy setup.
• Manage the underwriting team mailbox.
• Prepare Table of Benefits for renewals and new corporate inceptions.
• Perform legal checks on new quote census.
• Generate reports from system and format outputs.
• Liaise with sales to manage quote turnaround times.
• Participate in problem solving to improve processes and procedures.
• Adhere to internal guidelines to ensure timely, compliant work.
• Assist underwriters with additional tasks as needed.

Skills

Underwriting support

Excel

Tools

Reporting tools

Job description

• Support with renewals for Individual and SME business for Middle East and Africa markets.
• Work on Individual policy set up.
• Manage the individual underwriting team mailbox
• Prepare Table of Benefits for renewals and new business inceptions for corporate.
• Perform legal check on new quote census.
• Generate reports from system and do the needful formatting.
• Liaise with sales team to manage expectations on quote TATs
• Participate in problem solving activities to define problems, identify root causes, suggest solutions for continuous improvements of processes and procedures to work more efficiently and effectively.
• Utilize and adhere to internal guidelines and procedures to ensure that all assigned work is processed in timely manner and meet compliant standards.
• Support underwriters in other tasks, as needed.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.