Education Counsellor - International Student Guidance

IDP Education; Abu Dhabi; On-site; AED 220,000 - 331,000; Full time

Job summary

IDP Education in Abu Dhabi is seeking an Education Counsellor to guide international students, providing information on study options, admissions, and local education systems.

You will build relationships with institutions and counsellors, manage enrolment processes, assist with visas, and promote IDP products and services, delivering excellent client service.

The role emphasizes sales-driven targets, CRM activity, and collaboration with teams to generate student numbers and successful outcomes.

Qualifications

• Bachelor’s Degree level or equivalent.
• Fluent in English.
• Experience in a sales driven environment with a strong focus on achieving targets.
• Knowledge of education institutions, admission processes, immigration requirements and their international operations.
• Outstanding communication skills and ability to communicate effectively with different stakeholders.
• Excellent planning and organising skills with the ability to manage multiple competing priorities.
• Customer focussed, with a passion for providing outstanding service.
• Highly effective relationship building and relationship management skills.
• Effective team worker, supporting colleagues and contributing positively to overall team’s success.
• Ability to proactively identify, analyse and solve problems effectively.
• Strong IT skills – Microsoft Office suite, CRM systems.
• Experience of working with a CRM system.
• Experience of education counselling.
• Work and / or study experience in a relevant destination country.

Responsibilities

• Counsel prospective students to identify appropriate study options including suitable courses and institutions.
• Schedule and conduct discussions to convey course information whilst ensuring each student’s needs are met.
• Assist students in determining an appropriate shortlist of applications to submit and support admissions/visa processes.
• Develop and maintain strong relationships with students and their families to ensure IDP is seen as a trusted service.
• Deliver high-quality service to convert leads and support enrolments.
• Promote IDP through events, seminars, exhibitions and other activities.
• Maintain regular CRM activity to track leads and opportunities.
• Attend briefings and represent institutions to build knowledge and contacts.

Skills

Fluent English

Sales-driven

Customer service

Relationship building

Education

Bachelor’s Degree

Tools

CRM systems

MS Office

Job description

IDP Education in Abu Dhabi is seeking an Education Counsellor to guide international students, providing information on study options, admissions, and local education systems.

You will build relationships with institutions and counsellors, manage enrolment processes, assist with visas, and promote IDP products and services, delivering excellent client service.

The role emphasizes sales-driven targets, CRM activity, and collaboration with teams to generate student numbers and successful outcomes.