Ecommerce Manager

eyewa; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Eyewa is seeking a strategic E-commerce Manager to lead our online business in the UAE. You will drive traffic, conversion, and profitability across digital channels, collaborating with Marketing, Product, Operations, and Customer Experience to deliver sustained growth.

The role requires 5+ years in e-commerce leadership, strong analytics and UX optimization, and experience in retail or consumer goods. You’ll coach the team, own KPIs, and stay ahead of trends to deliver exceptional online

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years as E-commerce Manager in online-first company.
• Strong knowledge of e-commerce operations, UX, analytics, and performance marketing.
• Experience in optical/retail/consumer goods is a plus.
• Excellent communication and leadership skills.
• Organised, agile in a fast-paced growth environment.

Responsibilities

• Lead end-to-end management of Eyewa’s e-commerce business, driving traffic, conversion, and profitability.
• Develop and implement e-commerce strategies aligned with company growth objectives.
• Oversee online merchandising, content, pricing, and promotional activities to optimise sales performance.
• Monitor analytics and KPIs to identify growth opportunities and improve site performance and customer experience.
• Collaborate with Marketing and Product teams on customer acquisition, retention, and CRM initiatives.
• Partner with Supply Chain and Operations to ensure seamless fulfilment and product availability.
• Manage, coach, and develop the E-commerce team, fostering a culture of performance and innovation.
• Stay ahead of e-commerce trends, technologies, and competitor activity to drive continuous improvement.

Skills

E-commerce management

Analytics

Leadership

Performance marketing

CRM strategy

Education

Bachelor's degree

Tools

Google Analytics

A/B testing

Shopify

Job description

Overview:

We’re looking for a strategic and results-driven E-commerce Manager to lead Eyewa’s online

business and accelerate growth across digital channels. The ideal candidate will bring strong

commercial acumen, operational excellence, and a passion for creating exceptional online

experiences. This role manages the E-commerce team and works closely with cross-functional

partners in Marketing, Product, Operations, and Customer Experience to deliver sustained

performance and growth.

Responsibilities:

• Lead the end-to-end management of Eyewa’s e-commerce business, driving traffic, conversion, and profitability.
• Develop and implement e-commerce strategies aligned with company growth objectives
• Oversee online merchandising, content, pricing, and promotional activities to optimise sales performance.
• Monitor analytics and KPIs to identify growth opportunities and improve site performance and customer experience.
• Collaborate with Marketing and Product teams on customer acquisition, retention, and CRM initiatives.
• Partner with Supply Chain and Operations to ensure seamless fulfilment and product availability.
• Manage, coach, and develop the E-commerce team, fostering a culture of performance and innovation.
• Stay ahead of e-commerce trends, technologies, and competitor activity to drive continuous improvement.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; a Master’s is a plus.
• 5+ years of professional experience, including proven success as an E-commerce Manager within an online-first company.
• Strong understanding of e-commerce operations, UX optimisation, analytics, and performance marketing.
• Experience in the optical, retail, or consumer goods industry is a strong advantage.
• Exceptional analytical, commercial, and problem-solving skills.
• Excellent communication, leadership, and stakeholder management abilities.
• Highly organised, agile, and able to thrive in a fast-paced, growth-driven environment