E-Commercial Manager

Caliberly; Dubai; On-site; AED 300,000 - 470,000; Full time

Job summary

Caliberly is seeking an E-Commercial Manager to lead digital commerce and marketing initiatives. You will optimize online customer journeys, drive revenue growth, and coordinate across e-commerce platforms, content, and analytics teams.

You will craft integrated campaigns, manage budgets, and measure performance to maximize ROI while expanding brand presence across channels. A strong seniority in marketing and ecommerce is required.

Qualifications

• Bachelor’s degree in marketing, e-commerce or related field.
• Proven experience in e-commerce management and digital campaigns.
• Strong analytics, reporting and data-driven decision making.
• Excellent communication and project management skills.
• Familiarity with SEO/SEM and content marketing best practices.

Responsibilities

• Oversee online sales platforms, ensure product listings, pricing and accuracy.
• Lead integrated digital marketing campaigns and performance measurement.
• Develop social media strategies to grow engagement and audience.
• Collaborate with creative teams for digital assets and content.
• Track KPIs, optimize conversion, CAC, traffic sources and ROI.
• Enhance customer journey with UX improvements and personalization.
• Manage partnerships with influencers and digital partners.
• Plan and monitor digital marketing budget and ROI.

Skills

E-commerce management

Digital marketing

Social media strategy

Analytics

Leadership

Education

Bachelors in Marketing

Tools

CMS platforms

SEO tools

Google Analytics

Job description

Job Title - E-Commercial Manager

About the Role

You will lead the companys digital commercial operations driving online sales performance digital marketing strategy and social media growth. This role is both strategic and hands-on requiring strong expertise in e-commerce platforms customer acquisition analytics and content-driven brand building. You will optimize the online customer journey enhance brand visibility and ensure digital channels deliver consistent revenue growth.

Key Responsibilities

E-Commerce Management

Oversee daily operations of online sales platforms to ensure optimal product listings pricing inventory accuracy and conversion performance.

Manage the full e-commerce funnel including merchandising promotions and platform optimization.

Digital Marketing Strategy

Develop and implement integrated digital marketing campaigns across SEO SEM email marketing and paid advertising to increase qualified traffic and sales.

Manage end-to-end online marketing execution performance measurement and continuous optimization.

Social Media Development

Create and lead social media strategies across multiple platforms to strengthen brand awareness engagement and audience growth.

Coordinate content schedules campaigns and community engagement to maintain a strong digital presence.

Content Management

Collaborate with creative teams to develop high-quality digital assets product visuals marketing materials and social media content aligned with brand identity.

Ensure consistent messaging and storytelling across all digital channels.

Performance Analytics

Track and analyze KPIs such as conversion rates ROI customer acquisition cost traffic sources and engagement metrics using digital analytics tools.

Generate performance reports and insights to support data-driven decisions and improve campaign impact.

Customer Experience Optimization

Enhance the online shopping journey by improving website usability product discovery personalization and customer retention strategies.

Implement UX improvements A/B testing and customer feedback loops to boost satisfaction and loyalty.

Partnership & Influencer Management

Identify and collaborate with influencers affiliates and digital partners to expand brand reach and credibility.

Manage partnership negotiations deliverables and performance tracking.

Budget Management

Plan and manage digital marketing budgets to ensure optimal allocation of spend and maximize return on investment.

Monitor costs adjust campaign strategies and report on financial performance.

Qualifications & Experience

Bachelors degree in Marketing E-Commerce Business or a related field (Masters preferred).

Proven experience in e-commerce management digital marketing and social media strategy.

Strong understanding of online advertising platforms and campaign execution.

Proficiency in analytics tools for tracking performance and customer behavior.

Excellent communication leadership and project-management abilities.

Creative mindset combined with strong analytical and data-driven decision-making skills.

Knowledge of SEO SEM and content marketing best practices.

Experience working with e-commerce platforms and CMS systems.

Key Competencies & Behaviours

Strong commercial acumen and results-driven mindset

Creative thinking with strong brand awareness

Data-led approach to decision-making and optimization

Excellent communication and digital storytelling skills

Ability to lead cross-functional teams and manage digital workflows

High level of ownership accountability and attention to detail

Adaptability and continuous learning mindset

Strong organization and project execution capability