E Invoicing Program Manager

Technologies / PMO; United Arab Emirates; On-site; AED 250,000 - 450,000; Full time

Job summary

Technologies / PMO in the United Arab Emirates is seeking a Program Manager with extensive experience in large, complex, multi-year programs, including E-Invoicing. The role requires operating with minimal oversight, strong judgment, and the ability to influence stakeholders up to executive leadership level.

Candidate should have 10+ years of experience and a university degree (masters preferred), with domain knowledge in financial services or insurance.

Qualifications

• Program management experience in a global, multicultural and multisite environment.
• Ability to drive multiple simultaneous, large-scale transformation programs across operations and IT.
• Large-scale and complex implementation experience.
• Experience with Agile methodology preferred.
• Domain knowledge in financial services or insurance is must have.
• Experience with technology and non-technology projects preferred.
• Experience in stakeholder management, budget control, review and escalation.
• Excellent communication and business partnering skills.
• Experience managing programs with significant numbers of stakeholders and providing updates at C-suite, senior management and colleague levels.

Responsibilities

• Manage highly complex, broad and/or multi-year projects and programs end-to-end to deliver business outcomes, ensuring completion on time, within budget and to a high level of client satisfaction.
• Develop detailed, robust project plans covering resources, scope, schedule, cost, assumptions, dependencies and related delivery considerations for large-scale, complex projects.
• Recognize the impact of scope changes on future tasks and assignments, adjust project plans and communicate implications accordingly.
• Direct the coordination and completion of large regional projects, including the establishment of project plans, milestones and deliverables in consultation with business stakeholders and external partners such as vendors.
• Build relationships with business, operations, IT and vendor technical staff and management to resolve implementation issues, manage and mitigate risk, and ensure an effective change-control process is in place.
• Act as the first responder to project risks, exposures and delivery issues; move quickly to resolve them and, where resolution is not possible, inform key stakeholders of potential impacts and recommend solutions.
• Work closely on high-visibility projects and interface regularly with internal senior management and client executive-level personnel; identify and engage global subject-matter experts as needed.
• Resolve resource requirements when faced with conflicting priorities.
• Assist in exploring intricate solutions to highly complex business requirements.
• Serve as the subject-matter expert in project functionality, the business domain being served and the project planning tools used.
• Delegate work to and guide professional and support staff, ensuring adherence to departmental standards and procedures.
• Ensure the agreed governance structure is followed and that any deviations are appropriately agreed.
• Ensure supporting documentation is in place for approvals, decisions and scope deviations to support successful quality assessments and tollgate reviews.

Skills

Program management

Stakeholder management

Budget control

Communication

Executive briefing

Agile

Education

University degree

Masters preferred

Job description

Job Description - UAE Based Candidates Preferred with E INVOICING Experience.

Program Manager

Program Manager with E Invoicing Experience

10+ years

Preferred education

University degree, Masters Preferred

Certifications

Role Overview

The Program Manager manages large, complex and/or multi-year programs and projects, owning execution against agreed plans and business outcomes. The role operates with minimal oversight, requires strong judgment in difficult and complex situations, and demands the ability to influence stakeholders up to executive leadership level.

Experience and Qualifications

Required and preferred experience

• Program management experience in a global, multicultural and multisite environment.
• Demonstrated ability to drive multiple simultaneous, large-scale transformation programs across operations and IT in a global institution.
• Large-scale and complex implementation experience.
• Experience with Agile methodology preferred.
• Domain knowledge in financial services or insurance is must have.
• Experience with technology and non-technology projects preferred.
• Experience in stakeholder management, budget control, review and escalation.
• Excellent communication and business partnering skills.
• Experience managing programs with significant numbers of stakeholders and providing updates at C-suite, senior management and colleague levels.
• Experience ensuring stakeholder and user adoption and realizing anticipated benefits.

Licenses and certifications

• Project management methodology certification preferred (e.g., PMP or PRINCE2).

Key Responsibilities

• Manage highly complex, broad and/or multi-year projects and programs end-to-end to deliver business outcomes, ensuring completion on time, within budget and to a high level of client satisfaction.
• Develop detailed, robust project plans covering resources, scope, schedule, cost, assumptions, dependencies and related delivery considerations for large-scale, complex projects.
• Recognize the impact of scope changes on future tasks and assignments, adjust project plans and communicate implications accordingly.
• Direct the coordination and completion of large regional projects, including the establishment of project plans, milestones and deliverables in consultation with business stakeholders and external partners such as vendors.
• Build relationships with business, operations, IT and vendor technical staff and management to resolve implementation issues, manage and mitigate risk, and ensure an effective change-control process is in place.
• Act as the first responder to project risks, exposures and delivery issues; move quickly to resolve them and, where resolution is not possible, inform key stakeholders of potential impacts and recommend solutions.
• Work closely on high-visibility projects and interface regularly with internal senior management and client executive-level personnel; identify and engage global subject-matter experts as needed.
• Resolve resource requirements when faced with conflicting priorities.
• Assist in exploring intricate solutions to highly complex business requirements.
• Serve as the subject-matter expert in project functionality, the business domain being served and the project planning tools used.
• Delegate work to and guide professional and support staff, ensuring adherence to departmental standards and procedures.
• Ensure the agreed governance structure is followed and that any deviations are appropriately agreed.
• Ensure supporting documentation is in place for approvals, decisions and scope deviations to support successful quality assessments and tollgate reviews.