E‑Commerce Commercial Coordinator for Growth

Grandiose; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Grandiose E-Commerce is seeking a proactive Commercial Executive (eCommerce) to support the commercial function of its online supermarket business. The role will coordinate with internal teams to drive sales growth and resolve issues across online channels.

Key responsibilities include liaising with category, IT, marketing, operations, and logistics to ensure accurate listings, pricing, and promotions, while tracking issues and stock status to improve customer experience.

Qualifications

• Bachelor degree in any field.
• Minimum 2 years of work experience.
• Retail experience is preferred but not mandatory.
• Experience in e-commerce, supermarket, FMCG, marketplace operations, or commercial coordination would be an advantage.

Responsibilities

• Act as the main coordination point between the E-Commerce Commercial Manager and relevant internal business functions.
• Follow up with category managers, database teams, IT, marketing, operations, logistics, finance, and customer service to resolve commercial and operational issues.
• Track open issues related to product availability, pricing, listings, promotions, stock, system updates, and channel performance.
• Ensure pending commercial matters are followed through until closure.
• Escalate unresolved or recurring issues to the E-Commerce Commercial Manager when required.
• Support smooth communication between teams to ensure business priorities are completed on time.

Job description

Grandiose E-Commerce is seeking a proactive Commercial Executive (eCommerce) to support the commercial function of its online supermarket business. The role will coordinate with internal teams to drive sales growth and resolve issues across online channels.

Key responsibilities include liaising with category, IT, marketing, operations, and logistics to ensure accurate listings, pricing, and promotions, while tracking issues and stock status to improve customer experience.