Dubai Teller: Cash & Customer Service Expert

ADIB Group; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

ADIB Group is seeking a Teller for its Dubai branch. You will deliver accurate teller services including deposits, withdrawals, drafts, transfers, and cheque processing while upholding the bank's professional image.

The role requires familiarity with UAE banking practices, adherence to regulatory requirements, and proactive cross-selling of ADIB products. You will support cash reconciliation, end-of-day balancing, and vault controls as part of daily operations.

Qualifications

• Knowledge of UAE banking regulations and risks.
• Familiarity with ADIB's retail banking products and services.
• Understanding of centralized banking operations and service standards.
• Awareness of cross selling opportunities within bank services.

Responsibilities

• Handle teller counter transactions including deposits, withdrawals, drafts, transfers, and cheque processing in line with policies.
• Coordinate with Treasury for favorable rates on telegraphic transfers for VIP or high net worth clients.
• Serve Private Banking customers at dedicated counters when required and handle other counter services as needed.
• Identify and refer product inquiries to Sales staff.
• Assist with cash reconciliation, end-of-day balancing, and vault/dependency controls.

Skills

Retail Banking products

Policies & Procedures

Banking regulations UAE

Service standards

Cross Sales

Job description

ADIB Group is seeking a Teller for its Dubai branch. You will deliver accurate teller services including deposits, withdrawals, drafts, transfers, and cheque processing while upholding the bank's professional image.

The role requires familiarity with UAE banking practices, adherence to regulatory requirements, and proactive cross-selling of ADIB products. You will support cash reconciliation, end-of-day balancing, and vault controls as part of daily operations.