Dubai Restaurant Manager: Lead Operations & Guest Experience

Workato; Dubai; On-site; AED 16,000 - 22,000; Full time

Job summary

Workato in Dubai seeks an experienced Restaurant Manager to oversee daily operations, ensure an exceptional dining experience, and uphold food safety and service standards. You will lead recruitment, training, and supervision of all restaurant staff, set service levels, monitor quality, and drive guest satisfaction through proactive problem solving.

The ideal candidate has at least 2 years in a Restaurant Manager role in the UAE, strong leadership and interpersonal skills, and solid computer

Qualifications

• High school diploma or equivalent; hospitality degree preferred.
• Minimum 2 years’ experience as a Restaurant Manager; UAE experience preferred.
• Excellent interpersonal and communication skills; leadership and customer-service oriented.
• Proficiency with Microsoft Office Suite (Word, Excel).

Responsibilities

• Oversee the daily operations of the restaurant including front-of-house and back-of-house operations.
• Develop menus according to customer preferences and dietary requirements.
• Ensure that food presentation meets quality standards.
• Monitor ordering patterns to ensure efficient inventory management.
• Create systems and processes to ensure smooth running of the restaurant.
• Recruit, train, motivate, manage and evaluate restaurant staff.
• Maintain high standards of service and hospitality in accordance with established policies and procedures.
• Develop strategies to maintain customer loyalty programs.
• Handle customer complaints or inquiries professionally and timely.
• Monitor financial performance of the restaurant to ensure profitability.

Skills

Interpersonal skills

Leadership

Problem solving

Communication

Education

High school diploma or equivalent

Hospitality degree preferred

Tools

Microsoft Office Suite

Job description

Workato in Dubai seeks an experienced Restaurant Manager to oversee daily operations, ensure an exceptional dining experience, and uphold food safety and service standards. You will lead recruitment, training, and supervision of all restaurant staff, set service levels, monitor quality, and drive guest satisfaction through proactive problem solving.

The ideal candidate has at least 2 years in a Restaurant Manager role in the UAE, strong leadership and interpersonal skills, and solid computer