Dubai Online Luxury Jewelry Sales Specialist

Tanqeeb; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Meena Jewellers LLC in Dubai is seeking an Online Sales Executive to drive online sales and enhance the digital customer journey. The role is full-time and on-site, with responsibilities spanning inquiries, product guidance, order processing, and collaboration with marketing to run promotions.

The ideal candidate will have strong customer-facing and communication skills, a proven sales track, and familiarity with CRM tools and e-commerce platforms. Fluency in English is essential.

Qualifications

• Strong customer-facing skills for chat, email and phone interactions.
• Excellent communication abilities for engaging clients across channels.
• Proven sales track record with meeting or exceeding targets.
• Knowledge of online marketing practices and promotions.
• Comfort using online sales tools, CRM or order management systems.
• Attention to detail in handling product information, pricing and orders.
• Ability to collaborate on-site with showroom and back-office teams.
• Prior experience in jewelry retail is an advantage.
• Fluency in English; other UAE languages are a plus.

Responsibilities

• Daily: manage online inquiries and guide product selections; process orders across digital channels.
• Maintain product listings and coordinate with marketing on promotions.
• Monitor stock availability for online platforms and update listings accordingly.
• Handle customer follow-ups, resolve issues and provide timely support for high customer satisfaction.
• Support in driving online sales and optimizing the digital customer journey.

Skills

Customer facing

Communication

Sales skills

Online marketing

CRM tools

Attention to detail

Team collaboration

Jewelry retail

English fluency

Tools

CRM software

E-commerce platforms

Job description

Meena Jewellers LLC in Dubai is seeking an Online Sales Executive to drive online sales and enhance the digital customer journey. The role is full-time and on-site, with responsibilities spanning inquiries, product guidance, order processing, and collaboration with marketing to run promotions.

The ideal candidate will have strong customer-facing and communication skills, a proven sales track, and familiarity with CRM tools and e-commerce platforms. Fluency in English is essential.