Dubai Last-Mile Logistics Supervisor

Maseera; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Maseera is seeking a hands-on Delivery & Logistics Operations Supervisor to oversee merchant pickups, last-mile deliveries, and field logistics across Dubai.

You will coordinate routes, manage driver and helper teams, train staff on standards, and ensure accurate, timely proof of delivery while monitoring KPIs.

The role requires a UAE driving licence, 5+ years in logistics, and proficiency in English and Hindi/Urdu; familiarity with handheld scanners and delivery apps is a plus.

Qualifications

• Valid UAE light vehicle driving licence with a clean driving record.
• 5+ years of UAE experience in logistics, warehouse, courier, or delivery operations.
• Experience in B2B deliveries to shops, trade counters, offices, or commercial sites.
• Good knowledge of Dubai mainland and industrial areas.
• Comfortable using handheld scanners, delivery apps, and digital portals.
• Proficiency in English and Hindi/Urdu.

Responsibilities

• Coordinate merchant pickups and verify order accuracy, product condition, packing, and labelling.
• Manage delivery routes, driver/helper coordination, and vehicle readiness.
• Train merchant staff, drivers, and helpers on operational standards.
• Obtain signed proof of delivery and resolve delivery failures, returns, and customer issues.
• Maintain daily delivery reports, exception logs, vehicle records, and operational KPIs.
• Identify recurring issues and recommend improvements to pickup schedules, delivery routes, and service quality.

Skills

Route planning

Team leadership

Process improvement

Communication

Problem solving

Tools

Handheld scanners

Delivery apps

Digital portals

Job description

Maseera is seeking a hands-on Delivery & Logistics Operations Supervisor to oversee merchant pickups, last-mile deliveries, and field logistics across Dubai.

You will coordinate routes, manage driver and helper teams, train staff on standards, and ensure accurate, timely proof of delivery while monitoring KPIs.

The role requires a UAE driving licence, 5+ years in logistics, and proficiency in English and Hindi/Urdu; familiarity with handheld scanners and delivery apps is a plus.