Dubai Hybrid Customer Support Specialist (Visa Sponsorship)

Seonixy; Dubai; Híbrido; AED 50 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Visa sponsorship

Medical insurance

End-of-service benefits

Resumo da oferta

Seonixy in Dubai, UAE seeks a dynamic Customer Support Specialist to join our on-site/hybrid team. You will be the frontline for customer excellence, handling inquiries via phone, email, and live chat while ensuring high satisfaction.

The role requires 1–2 years in customer service, fluent English, and optional Arabic skills. We offer a competitive salary (AED 4,500–6,000) with visa sponsorship and performance-based incentives.

Qualificações

• 1–2 years in customer service or call center roles.
• Fluent in written and spoken English; Arabic is a strong advantage.
• Based in UAE with transferable visa or ready to relocate.
• Strong listening and communication skills.

Responsabilidades

• Manage inbound customer inquiries across multiple channels (Phone, Email, Live Chat).
• Identify and assess customers' needs to achieve satisfaction and loyalty.
• Provide accurate information using the right tools and methods.
• Handle customer complaints with timely solutions and follow-up.
• Maintain detailed records of customer interactions and documents.

Conhecimentos

Active listening

Problem solving

Phone handling

English fluency

Arabic language

Descrição da oferta de emprego

Seonixy in Dubai, UAE seeks a dynamic Customer Support Specialist to join our on-site/hybrid team. You will be the frontline for customer excellence, handling inquiries via phone, email, and live chat while ensuring high satisfaction.

The role requires 1–2 years in customer service, fluent English, and optional Arabic skills. We offer a competitive salary (AED 4,500–6,000) with visa sponsorship and performance-based incentives.