Dubai ELV Service Coordinator: CCTV & IT Infra Ops

AlFuttaim; Dubai; On-site; AED 133,920 - 167,400; Full time

Job summary

AlFuttaim seeks a Service Coordinator in Dubai to manage technical service operations for the AMC Services Team. This role centralizes coordination for maintenance schedules, service requests, and client updates.

The ideal candidate has a technical diploma and 2-4 years’ experience in service coordination. Proficiency in CCTV, access control systems, and service request tracking is essential.

Strong communication and multitasking skills are required to excel in this role.

Qualifications

• 2-4 years of experience in service coordination, work scheduling, or technical customer service within ELV environments.
• Experience with CCTV, access control, Wi-Fi, data networks, and voice systems.
• Knowledge of ADMCC technical documentation is an added advantage.

Responsibilities

• Coordinate daily service operations for the AMC Services Team.
• Schedule preventive maintenance activities.
• Log, update, and monitor service requests through ManageEngine.
• Serve as the main communication point between clients and field teams.
• Track work progress and update service records.

Skills

ELV service coordination

AMC service operations

Preventive planned maintenance

PPM scheduling

ManageEngine portal

Service request tracking

Work order management

SLA monitoring

Technical customer service

CCTV systems

Access control systems

Wi-Fi systems

Data systems

Voice systems

Security systems support

ADMCC documentation

Client communication

Field team coordination

Subcontractor follow-up

Procurement coordination

Service reporting

MS Office

Operations support

Multitasking

Issue escalation

Education

3-year Diploma or B-Tech in Electronics Engineering or related field

Job description

AlFuttaim seeks a Service Coordinator in Dubai to manage technical service operations for the AMC Services Team. This role centralizes coordination for maintenance schedules, service requests, and client updates.

The ideal candidate has a technical diploma and 2-4 years’ experience in service coordination. Proficiency in CCTV, access control systems, and service request tracking is essential.

Strong communication and multitasking skills are required to excel in this role.