Dubai Contracts & Retention Specialist

AE Jobs; Dubai; On-site; AED 50,220 - 55,800; Full time

Job summary

A recruitment agency in Dubai is seeking a Customer Service Executive to manage client contracts, ensure timely payment collections, and support daily administration. The ideal candidate should have proven experience in contracts management and strong knowledge of MS Excel and CRM platforms. Immediate joiners will be prioritized. The position offers a competitive salary of AED 4,500 – 5,000 plus benefits as per UAE Labour Law.

Qualifications

• Proven experience in contracts management and client retention.
• Strong knowledge of payment collections, contract renewals, and cancellations.
• Immediate joiners will be given priority.

Responsibilities

• Handle client contracts, including renewals, cancellations, and amendments.
• Ensure timely payment collections and manage client retention processes.
• Maintain accurate records and update CRM and helpdesk systems.
• Support day-to-day contracts administration and reporting.

Skills

Contracts management

Client retention

Payment collections

Strong knowledge of MS Excel

CRM platforms

Helpdesk ticketing systems

Job description

A recruitment agency in Dubai is seeking a Customer Service Executive to manage client contracts, ensure timely payment collections, and support daily administration. The ideal candidate should have proven experience in contracts management and strong knowledge of MS Excel and CRM platforms. Immediate joiners will be prioritized. The position offers a competitive salary of AED 4,500 – 5,000 plus benefits as per UAE Labour Law.