Dubai Airport Crew Member — Elevate Customer Experience

Shamal LLC; Dubai; On-site; AED 28,000 - 42,000; Full time

Job summary

Shamal LLC, parent company of Five Guys Dubai, is hiring a Crew Member for the Dubai International Airport Branch. You will deliver friendly, efficient service across Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

Training is provided through Five Guys University. The role emphasizes brand standards, teamwork, safety, cleanliness and exceptional guest experiences in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 1 year experience as a service crew or a similar role, with excellent customer service.

Responsibilities

• Ensure the highest level of customer service in a clean and safe environment, resolving simple queries and forwarding complex ones to Managers.
• Adhere to Five Guys brand standards and training through Five Guys University.
• Be aware of restaurant goals/targets and contribute to achieving them.
• Maintain and restock workstations; keep restrooms and terrace areas clean.
• Follow uniforms, grooming, and strict food safety, sanitation and hygiene practices.
• Use the cash register accurately and safeguard company assets.
• Work as a team to support colleagues and complete tasks.
• Carry out any other reasonable task as assigned by management.

Skills

Customer service

Teamwork

Punctuality

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Shamal LLC, parent company of Five Guys Dubai, is hiring a Crew Member for the Dubai International Airport Branch. You will deliver friendly, efficient service across Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

Training is provided through Five Guys University. The role emphasizes brand standards, teamwork, safety, cleanliness and exceptional guest experiences in a fast-paced environment.