Door Attendant - Conrad Abu Dhabi Etihad Towers

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi seeks a Door Attendant dedicated to providing exceptional service to guests upon arrival. The role involves welcoming guests, assisting with luggage, and ensuring a professional ambiance. Ideal candidates possess strong communication skills, a meticulous presentation, and prior experience in hospitality or retail. This position offers a unique opportunity to be a key contact point for guests, embodying the hotel's commitment to outstanding service.

Qualifications

• Previous experience in hospitality, leisure, or retail sector.
• Strong communication skills and meticulous personal presentation.
• Calm and courteous demeanor.

Responsibilities

• Welcome guests on arrival and assist with their luggage.
• Maintain contact with regular Guests and provide assistance.
• Ensure cleanliness and safety of all hotel vehicles.

Skills

Communication skills

Customer service

Personal presentation

Job description

Conrad Hotels & Resorts is a luxury hotel brand that embodies the spirit and sophistication of each destination. Every Conrad hotel offers a distinctive experience, blending personalized service with modern elegance and cultural authenticity. At Conrad, we are dedicated to crafting memorable moments for our guests, and exceptional opportunities for our team members.

A Door Attendant maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.

What will I be doing?

As a Door Attendant, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Attendant with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Door Attendant will perform the following tasks at the highest level of service:

• Comply with Company brand standards at all times
• Welcome guests on arrival and assist with their luggage
• Maintain frequent contact with regular Guests and visitors
• Park Guests' cars on the hotel premises, as required
• Provide a driving service to Guests, as required
• Ensure cleanliness and safety of all hotel vehicles
• Keep up to date on all hotel services as well as VIPs and special events
• Be knowledgeable on external locations, attractions, and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

A Door Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience working within the hotel, leisure, and/or retail sector
• Meticulous personal presentation and strong communication skills
• Strong good communication skills
• Calm, courteous, and discreet demeanor
• A good knowledge of the area and the country in general, preferred

• A passion for working on team as well as autonomously

  
  What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!