Dispatcher / Supply & Demand Coordinator (Mandarin Speaker)

CDHORIZON United Arab Emirates; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

CDHorizon UAE is seeking an experienced Dispatcher / Supply & Demand Coordinator to oversee equipment movements, fleet utilization, and cross-functional coordination across the UAE and Oman. The role goes beyond routine dispatching and requires strategic problem-solving and commercial awareness.

Responsibilities include daily dispatch across UAE/Oman, end-to-end coordination with multiple departments, and optimizing transportation costs while maintaining service quality.

Qualifications

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field.

Responsibilities

• Coordinate daily equipment deliveries, collections, relocations and transfers across the UAE and Oman.
• Manage end-to-end dispatch activities in coordination with sales, operations, warehouse, maintenance, finance and external logistics providers.
• Monitor transportation schedules and ensure timely equipment delivery and collection.
• Follow up on delivery documentation and ensure all related records are completed and closed within three working days.
• Monitor equipment availability, incoming shipments and assets against business requirements.
• Coordinate equipment allocation based on project requirements and priorities.
• Identify shortages or surplus and recommend suitable allocation solutions.
• Support management in improving fleet utilization and minimizing equipment idle time.
• Coordinate with transporters and logistics suppliers to ensure cost-effective equipment movements.
• Review transportation charges, freight calculations, invoices and vendor settlements.
• Identify opportunities to optimize transportation costs while maintaining service quality.
• Monitor logistics expenditure against targets.
• Act as the central coordination point between sales, operations, warehouse, maintenance, commercial and finance.
• Proactively identify and resolve operational bottlenecks, including approval delays and equipment readiness issues.
• Maintain dispatch records, equipment movement reports and logistics tracking data.
• Prepare regular operational updates and reports for management.

Skills

Mandarin (Chinese) language

Communication

Negotiation

Coordination

Analytical skills

Multitasking

Problem-solving

Team collaboration

Education

Diploma or Bachelor's degree in Logistics / Supply Chain / Business Administration

Tools

Excel

ERP/SaaS management systems

Job description

CDHorizon UAE is looking for an experienced and proactive Dispatcher / Supply & Demand Coordinator to join our growing operations team. The successful candidate will play a key role in coordinating equipment movements, managing logistics activities, optimizing fleet utilization and ensuring seamless coordination between sales, operations, warehouse, maintenance and other internal departments.

This is a strategic coordination role that goes beyond routine dispatching, requiring strong problem-solving abilities, commercial awareness and the ability to manage equipment supply and demand efficiently across the UAE and Oman.

Key Responsibilities:

1. Equipment Dispatching & Logistics Coordination

• Coordinate daily equipment deliveries, collections, relocations and transfers across the UAE and Oman.
• Manage end-to-end dispatch activities in coordination with sales, operations, warehouse, maintenance, finance and external logistics providers.
• Monitor transportation schedules and ensure timely equipment delivery and collection.
• Follow up on delivery documentation and ensure all related records are completed and closed within three working days.

2. Fleet Planning & Supply-Demand Coordination

• Monitor equipment availability, incoming shipments, port arrivals and newly procured assets against business requirements.
• Coordinate equipment allocation based on project requirements, customer demand and operational priorities.
• Identify equipment shortages or surplus and recommend suitable allocation solutions.
• Support management in improving fleet utilization and minimizing equipment idle time.
• Coordinate with transporters and logistics suppliers to ensure cost-effective equipment movements.
• Review transportation charges, freight calculations, invoices and vendor settlements.
• Identify opportunities to optimize transportation costs while maintaining service quality.
• Monitor logistics expenditure against operational and commercial targets.

4. Cross-Functional Coordination & Problem Solving

• Act as the central coordination point between sales, operations, warehouse, maintenance, commercial and finance teams.
• Proactively identify and resolve operational bottlenecks, including approval delays, equipment readiness issues, spare parts shortages and transportation challenges.
• Take ownership of assigned tasks and ensure issues are followed through to completion.
• Escalate critical matters with practical solutions and timely updates to management.

5. Reporting & Performance Monitoring

• Maintain accurate dispatch records, equipment movement reports and logistics tracking data.
• Monitor delivery timelines, fleet availability, transportation costs and equipment utilization.
• Prepare regular operational updates and reports for management.
• Highlight potential operational risks, delays and improvement opportunities.

Job Requirements:

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• Minimum 2 years of relevant experience in logistics, equipment rental, fleet dispatching or supply chain coordination within the UAE or GCC.
• Fluency in Mandarin (Chinese) is mandatory, with the ability to communicate effectively with Chinese management.
• Strong knowledge of UAE logistics operations, transportation coordination and equipment movement procedures.
• Proficiency in Microsoft Excel, reporting tools and ERP/SaaS-based management systems.
• Excellent communication, negotiation and coordination skills.
• Strong analytical, organizational and problem-solving abilities.
• Self-motivated, proactive and capable of independently managing multiple priorities.
• Ability to work under pressure, take ownership and ensure timely completion of assigned responsibilities.

Preferred Qualifications:

• Experience with Chinese equipment rental or construction equipment companies operating in the Middle East.
• Familiarity with Aerial Work Platforms (AWPs), including scissor lifts, articulated boom lifts and Telescopic boom lifts.
• Knowledge of earthmoving equipment, scaffolding materials and heavy equipment fleet operations.
• Experience in fleet allocation, equipment maintenance coordination and logistics cost optimization.
• Established relationships with UAE-based transporters and logistics service providers will be an added advantage.