Director of Operations & Governance - RAK

Confidential; Ras Al Khaimah; On-site; AED 140,000 - 210,000; Full time

Job summary

Confidential is seeking a Director of Operations in Ras Al Khaimah to lead the organization’s core operational functions and governance frameworks. The role reports to the CEO and requires driving cross-functional collaboration, regulatory compliance, and scalable process improvements across departments.

The successful candidate will manage senior government relationships, design KPI dashboards, and build high-performing teams to ensure efficient operations in a government-backed UAE entity.

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Law, Public Policy, or related discipline.
• 8+ years of progressive operational leadership experience.
• Strong understanding of the UAE regulatory and government landscape.

Responsibilities

• Oversee core operational functions and ensure governance across HR, legal, licensing/registry, and internal processes.
• Develop and implement scalable operational frameworks, policies, SOPs, and end-to-end processes.
• Drive cross-functional collaboration and resolve operational challenges to improve service delivery.
• Build and maintain senior relationships with government entities, regulators, partners and key stakeholders.
• Oversee licensing, registration, compliance, and governance-related activities; establish KPIs and dashboards.

Skills

Operational leadership

Government relations

Stakeholder management

Process improvement

Cross-functional leadership

Education

Bachelor's or Master's degree

Job description

Confidential is seeking a Director of Operations in Ras Al Khaimah to lead the organization’s core operational functions and governance frameworks. The role reports to the CEO and requires driving cross-functional collaboration, regulatory compliance, and scalable process improvements across departments.

The successful candidate will manage senior government relationships, design KPI dashboards, and build high-performing teams to ensure efficient operations in a government-backed UAE entity.