Director of Marketing and Communications for Conrad Dubai

Hilton; Dubai; On-site; AED 900,000 - 1,200,000; Full time

Job summary

Hilton Conrad Hotels & Resorts seeks a Director of Marketing and Communications to lead strategic marketing initiatives for the Dubai property. This role shapes brand integrity and drives revenue through integrated campaigns across rooms, F&B, events, and spa, partnering with senior leadership to align with corporate strategies.

The director will oversee digital presence, content, campaigns, and cross-departmental collaboration to maximize distribution channels and guest engagement.

Responsibilities

• Develops and executes comprehensive annual marketing plans and budgets aligned with hotel revenue goals across rooms, F&B, events, and spa.
• Leads ideation and implementation of tactical campaigns to generate incremental revenue across all departments.
• Collaborates with the General Manager, Commercial Director, Director of Operations and Regional Marketing to align campaigns with strategic goals.
• Proactively identifies opportunities across departments to optimize promotional activity and meet revenue targets.
• Manages the hotel's digital presence and ensures brand websites are current, engaging, and conversion-optimized.
• Oversees third-party website content for accuracy and brand consistency.
• Leads email marketing efforts compliant with Hilton standards.
• Coordinates with regional marketing to activate joint promotions and campaigns.
• Develops and manages targeted marketing databases for rooms, meetings, events, F&B, and spa promotions.
• Ensures promotional messaging is consistently deployed across platforms and tracks ROI.
• Audits central and regional marketing programs for consistency and compliance.
• Acts as on-property brand guardian reflecting Hilton corporate identity in all materials.
• Oversees creation, production and timely delivery of marketing collateral with suppliers.
• Works cross-departmentally to optimize in-house merchandising and guest-facing touchpoints.
• Maintains a high-quality image library in collaboration with the PR Manager.

Job description

EOE/AA/Disabled/Veterans

What are we looking for

In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attends monthly HOD Meetings.
• Host monthly Marketing/PR meetings.
• Ensure regular brainstorming meetings are help at property.
• Performs related duties and special projects as assigned.
• Is fully trained with regards to the hotels fire regulations and actions in case of fire.
• Is generally aware of all health and safety aspects of the hotels.

What will it be like to work for Hilton

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

As the strategic leader of all marketing and communication initiatives the Director of Marketing & Communications drives the positioning visibility and revenue generation of the hotel across all departments. This role champions brand integrity drives integrated marketing plans and ensures alignment with regional activations and corporate strategies. The director is also a key contributor to the commercial success of the property by developing targeted campaigns fostering partnerships and maximizing all distribution channels.

What will I be doing

As Director of Marketing and Communications you will be responsible for performing the following tasks to the highest standards.

• Develops and executes comprehensive annual marketing plans and budgets aligned with hotel revenue goals across rooms F&B events and spa and any other revenue stream.
• Leads the ideation and implementation of tactical campaigns to generate incremental revenue across all departments.
• Collaborates closely with the General Manager Commercial Director Director of Operations and Regional Marketing to align campaigns with strategic business goals and provide regular performance insights.
• Proactively identifies opportunities across departments to optimize promotional activity and meet or exceed revenue targets.
• Manages the hotels digital presence ensuring Hilton brand websites are current visually engaging and optimized for conversions.
• Oversees third-party website content to maintain accuracy alignment with luxury positioning and brand consistency.
• Leads email marketing efforts ensuring compliance with Hilton legal standards and leveraging the Content Centre and HeBS tools for impactful campaigns.
• Coordinates with regional marketing to activate joint promotional opportunities and integrated campaigns.
• Develops and manages targeted marketing databases for room sales meetings & events F&B and spa promotions.
• Ensures promotional messaging is consistently deployed across all platforms and tracks ROI of each initiative.
• Audits internal implementation of central and regional marketing programs to ensure consistency and compliance.
• Acts as the on-property brand guardian ensuring all visual written and promotional materials reflect Hiltons corporate identity standards.
• Oversees the creation production and timely delivery of all marketing collateral liaising with creative suppliers as needed.
• Works cross-departmentally to optimize in-house merchandising and guest-facing marketing touchpoints.
• Maintains a high-quality image library in collaboration with the PR Manager.

Required Experience:

Director