Director of Luxury Client Experience & Handover

Confidential Careers; Dubai; On-site; AED 450,000 - 600,000; Full time

Job summary

Confidential Careers in Dubai is seeking a seasoned Head of Client Experience & Handover to lead the client handover and aftercare function across an ultra-prime residential portfolio.

The role requires senior leadership with a track record in luxury residential property, estate management or five-star hospitality, delivering highly personalised service to UHNW clients and coordinating cross-functional teams from completion to occupancy.

Qualifications

• 10+ years of luxury residential aftercare, super-prime property or estate management experience.

Responsibilities

• Lead the end-to-end client handover and aftercare experience across an ultra-luxury residential portfolio.

Skills

Leadership

UHNW service

Client experience

Team development

Communication

Discretion

English proficiency

GCC experience

Tools

MEP systems

Home automation

Job description

Confidential Careers in Dubai is seeking a seasoned Head of Client Experience & Handover to lead the client handover and aftercare function across an ultra-prime residential portfolio.

The role requires senior leadership with a track record in luxury residential property, estate management or five-star hospitality, delivering highly personalised service to UHNW clients and coordinating cross-functional teams from completion to occupancy.