Digital Transformation Business Analyst

Duncan & Ross Consulting; Abu Dhabi; On-site; AED 260,000 - 480,000; Full time

Job summary

Duncan & Ross Consulting invites an experienced Business Analyst to bridge business needs and technology within enterprise digital transformation initiatives. You will engage stakeholders, analyze processes, and define measurable requirements, supporting delivery teams end-to-end.

In collaboration with Product Owners, Project Managers, and UX teams, you will craft user stories, acceptance criteria, and testable solutions across discovery, definition, and deployment stages.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.
• 5+ years of experience as a Business Analyst within digital transformation, application development, or enterprise technology programs.
• Strong experience in requirements elicitation, analysis, documentation, validation, and lifecycle management.
• Ability to develop user stories, acceptance criteria, use cases, process flows, business rules, and requirement traceability matrices.
• Practical experience with Agile and Scrum delivery, including backlog refinement, sprint planning, reviews, and retrospectives.
• Good understanding of system integrations, REST APIs, data flows, user interfaces, and enterprise application concepts.
• Experience supporting user acceptance testing, defect clarification, release readiness, and business sign-off.
• Proficiency with tools such as Azure DevOps or Jira, Microsoft Visio, Microsoft Office, and collaboration platforms.
• Strong analytical, problem-solving, facilitation, presentation, and documentation skills.
• Excellent written and verbal communication skills, with the ability to engage both business and technical audiences.
• Ability to manage multiple priorities, work with limited supervision, and operate effectively in a multidisciplinary environment.

Responsibilities

• Engage business stakeholders to understand objectives, challenges, operating processes, and desired outcomes.
• Plan and facilitate discovery workshops, interviews, process walkthroughs, and requirements-gathering sessions.
• Elicit, analyze, document, validate, and manage business, functional, and non-functional requirements.
• Create business requirements documents, user stories, use cases, acceptance criteria, process maps, and supporting analysis.
• Translate business needs into clear, testable requirements for technical and delivery teams.
• Perform current-state and future-state analysis, gap assessment, impact analysis, and process improvement studies.
• Collaborate with Product Owners to refine and prioritize the product backlog based on business value and delivery dependencies.
• Work with Technical Leads and Solution Architects to confirm requirement feasibility and alignment with the target solution.
• Support UX and service design activities by defining user needs, journeys, personas, pain points, and expected outcomes.
• Maintain requirements traceability and manage changes to scope, assumptions, dependencies, and decisions.
• Collaborate with quality assurance teams to review test scenarios, support user acceptance testing, and validate delivered functionality.
• Support release readiness, stakeholder communications, training inputs, operational handover, and post-implementation review.
• Identify business risks, issues, dependencies, and improvement opportunities, and elevate them through the appropriate governance channels.
• Prepare clear presentations, status updates, dashboards, and decision materials for business and project stakeholders.

Skills

Requirements elicitation

Stakeholder management

Agile/Scrum

Documentation

Analytical thinking

Presentation

Facilitation

Communication

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or related field

Tools

Azure DevOps

Jira

Microsoft Visio

Job description

Duncan & Ross Consulting invites an experienced Business Analyst to bridge business needs and technology within enterprise digital transformation initiatives. You will engage stakeholders, analyze processes, and define measurable requirements, supporting delivery teams end-to-end.

In collaboration with Product Owners, Project Managers, and UX teams, you will craft user stories, acceptance criteria, and testable solutions across discovery, definition, and deployment stages.