Digital Banking Support Specialist (Smart Kiosks)

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 71,000 - 85,000; Full time

Benefits offered by this job

Incentives

Benefits

Job summary

HUMAN-AI-Z Nexus Technology in Dubai invites you to join our customer service team as the frontline ambassador for digital banking services and smart kiosks. You will greet callers and visitors, resolve questions, and ensure a seamless banking experience for all clients.

Arabic speakers are preferred; with at least one year in customer service, you will educate customers about our digital offerings and guide them through solutions while maintaining high service standards.

Qualifications

• Minimum 1 year in customer service or a similar role.
• Arabic speakers preferred.

Responsibilities

• Act as the first point of contact and deliver excellent customer service
• Assist and educate customers on digital banking services and smart kiosks
• Handle customer inquiries and complaints in a professional manner
• Promote digital products while maintaining service excellence standards

Job description

HUMAN-AI-Z Nexus Technology in Dubai invites you to join our customer service team as the frontline ambassador for digital banking services and smart kiosks. You will greet callers and visitors, resolve questions, and ensure a seamless banking experience for all clients.

Arabic speakers are preferred; with at least one year in customer service, you will educate customers about our digital offerings and guide them through solutions while maintaining high service standards.