Dental Front Desk & Patient Experience Coordinator

Hopeghospital; Ajman Emirate; On-site; AED 67,000 - 112,000; Full time

Job summary

Hopeghospital is seeking an Officer for the Guest Dental Unit in Ajman Emirate. This role includes managing patient reception, scheduling appointments, and coordinating dental customer service to ensure a smooth patient experience.

The successful candidate will be responsible for greeting patients, managing registrations, supporting billing and insurance queries, and maintaining accurate records. Effective communication skills and dental clinic experience are essential. Compensation is based on experience and skills.

Qualifications

• Experience in dental clinic coordination is required.
• Effective communication with patients is essential.
• Strong appointment scheduling skills are needed.

Responsibilities

• Greet dental patients professionally.
• Manage dental appointment scheduling.
• Coordinate patient registration process.
• Support insurance and billing queries.
• Guide patients to dental units.
• Maintain accurate patient records.
• Handle calls and walk-ins.
• Ensure excellent patient experience.

Skills

Dental clinic coordination

Patient service communication

Appointment scheduling skills

Insurance support knowledge

Front office management

Computer and CRM skills

Job description

Hopeghospital is seeking an Officer for the Guest Dental Unit in Ajman Emirate. This role includes managing patient reception, scheduling appointments, and coordinating dental customer service to ensure a smooth patient experience.

The successful candidate will be responsible for greeting patients, managing registrations, supporting billing and insurance queries, and maintaining accurate records. Effective communication skills and dental clinic experience are essential. Compensation is based on experience and skills.