Delivery Operations & Route Planning Lead

Parisima Talent; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Parisima Talent seeks an experienced Operations Coordinator to oversee daily delivery operations, fleet scheduling, route planning, customer coordination, and resource management across the UAE.

The role ensures efficient service delivery, operational excellence, and compliance with safety and quality standards in a high-volume distribution environment. Dubai-based operations with UAE-wide scope.

Qualifications

• Minimum 3 years of experience in operations coordination and logistics.
• Valid UAE driving license.
• Excellent communication in English and Hindi; Urdu is an advantage.
• Strong analytical, problem‑solving, and organizational skills.

Responsibilities

• Coordinate daily delivery schedules and optimize routes to maximize operational efficiency.
• Assign delivery routes and monitor fleet performance.
• Manage recurring and ad-hoc customer orders while ensuring service commitments are met.
• Serve as the primary point of contact for customer delivery inquiries and scheduling requests.
• Coordinate manpower and vehicle availability to support daily operations.
• Work closely with supervisors, drivers, and internal stakeholders to ensure smooth operations.
• Monitor compliance with safety procedures and company policies.
• Maintain operational records, delivery schedules, transactions, and customer interactions.
• Analyze operational performance and recommend process improvements.
• Prepare operational reports and support ongoing business objectives.

Skills

Route planning

Fleet coordination

Logistics operations

Dispatch coordination

Communication skills

Education

High School Diploma

Bachelor's degree preferred

Job description

Parisima Talent seeks an experienced Operations Coordinator to oversee daily delivery operations, fleet scheduling, route planning, customer coordination, and resource management across the UAE.

The role ensures efficient service delivery, operational excellence, and compliance with safety and quality standards in a high-volume distribution environment. Dubai-based operations with UAE-wide scope.