Customer Support Specialist: Contracts & Payments

IDCMPS; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

IDCMPS in Abu Dhabi is looking for a Customer Support professional to engage with clients and assist in the management of customer contracts and payment processing. The successful candidate will ensure adherence to protocols and provide guidance on company policies. Candidates should hold a Diploma or High School certificate with at least one year of relevant experience. Strong document management and telephone etiquette skills are essential. As per client policy, benefits will apply.

Qualifications

• Minimum 1 year experience in relevant field.
• Must display strong document management skills.
• Ability to handle customer inquiries with professionalism.

Responsibilities

• Engage with customers in a professional manner.
• Manage customer queries and facilitate resolutions.
• Process payments and maintain accurate documentation.

Skills

Document Management

Telephone Etiquette

Education

Diploma / High School certificate

Job description

IDCMPS in Abu Dhabi is looking for a Customer Support professional to engage with clients and assist in the management of customer contracts and payment processing. The successful candidate will ensure adherence to protocols and provide guidance on company policies. Candidates should hold a Diploma or High School certificate with at least one year of relevant experience. Strong document management and telephone etiquette skills are essential. As per client policy, benefits will apply.