Customer Delivery Architect

Cisco; Dubai; Hybrid; AED 300,000 - 520,000; Full time

Job summary

Cisco is seeking a Customer Delivery Architect to lead solution architecture for complex customer engagements in the UAE region. You will translate business priorities into scalable Data Center and security designs, and provide strategic technical guidance to customer leaders and account teams.

You will mentor cross-functional teams, review deliverables, and embed automation using Python, Ansible, and Terraform to accelerate deployment and value realization.

Qualifications

• Bachelor’s degree in computer science, electrical engineering, or related field; 10+ years in network architecture/engineering.
• CCIE certification in Data Center, Security, Enterprise, or Routing & Switching or equivalent expertise.
• Experience designing and deploying Data Center overlay networks (VXLAN EVPN, Nexus) or Enterprise Routing/Switching architectures (BGP, OSPF, Multicast, DCI, SDA/SD-WAN).

Responsibilities

• Lead solution architecture across complex customer engagements.
• Translate strategic business priorities into scalable Data Center and Security designs.
• Provide strategic technical guidance to customers and account teams; steer post-sales architecture strategy.
• Mentor cross-functional engineering teams and review technical deliverables.
• Embed network automation using Python, Ansible, and Terraform.

Skills

Data Center Architecture

VXLAN EVPN

Security design

Python automation

Ansible

Terraform

Network Engineering

Education

Bachelor’s degree in CS/EE or related field

Tools

Python

Ansible

Terraform

Nexus

ISE/NGFW

Job description

Location: Hybrid - 2 days in the office, Dubai or Doha

Travel: 20%

Meet The Team

You will join Cisco Customer Experience (CX) Professional Services, partnering with leading enterprise organizations across the region to design resilient, transformative technology architectures. Our team bridges cutting-edge innovation and strategic business outcomes, specializing in multi-domain Data Center, Security, and Enterprise Networking. We foster an inclusive, collaborative culture centered on technical excellence, continuous learning, and mentorship where architects lead high-impact customer transformations.

Your Impact

As a Customer Delivery Architect, you will serve as the lead solution architect across complex customer engagements, translating strategic business priorities into scalable Data Center (VXLAN EVPN, Nexus) and Security (ISE, NGFW) architectural designs. You will provide strategic technical guidance to customer leaders and account teams, steering post-sales architecture strategy to accelerate solution adoption and long-term value realization.

In this role, you will architect secure multi-tenant overlay networks, defining BGP EVPN control planes, multi-site fabrics, VRF segmentation, and micro-segmentation policies. You will lead and mentor cross-functional engineering teams, reviewing technical deliverables, ensuring delivery quality, and embedding network automation using Python, Ansible, and Terraform into customer environments.

Minimum Qualifications

• Bachelor’s degree in computer science, Electrical Engineering, or a related technical field (or equivalent practical experience) with 10+ years of related network architecture and engineering experience.
• Active Cisco Certified Internetwork Expert (CCIE) certification in Data Center, Security, Enterprise, or Routing & Switching (or equivalent demonstrated industry expertise).
• Demonstrated architectural experience designing and deploying Data Center overlay networks (VXLAN EVPN, Nexus) OR Enterprise Routing & Switching architectures (BGP, OSPF, Multicast, DCI, SD-WAN, or SDA) OR Cisco Security solutions (such as Cisco ISE or Next-Generation Firewalls / FTD / ASA).

Preferred Qualifications

• Experience designing hybrid environments using Cisco Application Centric Infrastructure (ACI) and Software-Defined Access (SDA / SD-WAN).
• Hands-on expertise with Cisco Secure Network Analytics (Stealthwatch) and Cisco Email Security Appliance (ESA).
• Proven track record leading multi-site data center migrations and establishing enterprise network segmentation frameworks.
• Experience integrating VXLAN EVPN networks with cloud-based platforms or SDN controllers.
• Strong background mentoring engineering peers, leading customer technical design workshops, and authoring technical documentation.
• Demonstrated experience developing and deploying network automation scripts using Python, Ansible, or Terraform.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.