Salesforce - Data Technology Architect

Cognizant; Dubai; Hybrid; AED 350,000 - 600,000; Full time

Job summary

Cognizant in Dubai seeks a Technology Architect with 10-14 years of Salesforce experience, including Experience Cloud and Sales Cloud, to design scalable digital solutions that boost user experience and align with enterprise standards.

In this hybrid role, you will guide integration patterns, oversee Lightning components, and collaborate with cross-functional teams to deliver reliable Salesforce landscapes and maintainability.

Qualifications

• Ten to fourteen years of technology experience focusing on Salesforce platforms including Experience Cloud and Sales Cloud.
• Hands-on design and implementation of Salesforce Experience Cloud sites with secure sharing and complex security requirements.
• Experience with SFDC integration patterns including middleware, file-based and API-driven approaches.
• Proven capability in SFDC Lightning design and development with reusable components and responsive layouts.
• Strong SFDC configuration skills: object modeling, automation flows, security configuration.
• Experience with best practices in Salesforce development emphasizing quality, performance and configuration-driven design.
• Domain knowledge in UX to translate journey maps into Salesforce architectures.
• IT business support experience to simplify operations and streamline incident resolution.
• Ability to operate effectively in a hybrid work model with distributed teams.
• Excellent communication of complex architecture concepts to stakeholders.
• Commitment to continuous learning in Salesforce ecosystem enhancements.

Responsibilities

• Design scalable Salesforce Experience Cloud solutions that deliver intuitive user journeys while supporting digital engagement channels.
• Define robust architectures for SFDC Sales Cloud implementations that optimize sales processes and reporting.
• Provide technical oversight for SFDC Lightning components to improve usability and maintainability.
• Develop integration patterns for SFDC integration scenarios ensuring data synchronization and quality.
• Guide SFDC development translating business requirements into maintainable configurations and components.
• Review configuration changes to ensure adherence to coding standards and performance requirements.
• Collaborate with IT business support to analyze production issues and propose Salesforce design improvements.
• Engage with UX specialists to translate interaction designs into Salesforce solutions that improve accessibility and adoption.
• Coordinate with cross-functional teams to plan releases and deployment sequencing for Salesforce features.
• Conduct impact assessments for proposed Salesforce changes to minimize regressions.
• Drive adoption of configuration-first approaches to reduce custom code footprints.

Skills

Experience Cloud

Sales Cloud

Lightning

Integration patterns

Architecture design

Job description

Job Summary

This hybrid role seeks a Technology Architect with ten to fourteen years of experience in Salesforce platforms including Experience Cloud Sales Cloud Lightning configuration integration and customization to design scalable digital solutions that enhance user experience and support business stakeholders in day operations while aligning with enterprise standards and long term strategy.

Responsibilities

• Design scalable Salesforce Experience Cloud solutions that deliver intuitive user journeys while supporting key digital engagement channels and aligning with enterprise architecture roadmaps
• Define robust architectures for SFDC Sales Cloud implementations that optimize sales processes pipeline visibility and reporting accuracy while meeting compliance and security guidelines
• Provide technical oversight for SFDC Lightning component frameworks that improve usability performance and maintainability of user facing applications in a hybrid work environment
• Develop integration patterns for SFDC Integration scenarios that ensure reliable data synchronization with upstream and downstream systems while maintaining data quality and traceability
• Guide SFDC development and customization efforts that translate complex business requirements into maintainable configurations and custom components with minimal technical debt
• Review configuration and customization changes in SFDC configuration to confirm adherence to coding standards reuse of assets and conformance with non functional requirements such as performance and scalability
• Collaborate with IT business support teams to analyze production issues propose sustainable Salesforce design improvements and ensure smooth day shift operations without requiring travel
• Engage with user experience specialists to translate interaction designs and journey maps into Salesforce solutions that improve accessibility adoption and satisfaction across diverse user groups
• Coordinate with cross functional teams to plan release strategies sandbox usage and deployment sequencing that reduce risk and downtime for critical Salesforce Experience Cloud and Sales Cloud features
• Conduct impact assessments for proposed Salesforce changes that evaluate dependencies integration touchpoints and configuration implications to minimize regression issues and production incidents
• Drive adoption of configuration first and declarative approaches in SFDC platforms that reduce custom code footprints while preserving flexibility for evolving business demands
• Prepare technical design documents integration specifications and configuration guidelines that help development and support teams sustain stable Salesforce landscapes over the long term
• Provide guidance on environment strategy data migration plans and test approaches that support reliable rollout of new Salesforce capabilities within day shift windows

Qualifications

• Possess ten to fourteen years of overall technology experience with a strong focus on Salesforce platforms covering Experience Cloud Sales Cloud Lightning configuration integration and customization across enterprise environments
• Demonstrate hands on expertise in designing and implementing Salesforce Experience Cloud sites that support diverse user communities and align with complex security and sharing requirements
• Exhibit practical experience with SFDC integration patterns including middleware file based and API driven approaches that ensure reliable data exchange with enterprise and external systems
• Show proven capability in SFDC Lightning design and development including modern user interfaces reusable components and responsive layouts that enhance usability for business users
• Bring solid experience in SFDC configuration including object modeling automation flows and security configuration that support maintainable and future proof business solutions
• Display strong background in SFDC development and customization using best practices that emphasize quality performance and alignment with configuration driven design principles
• Apply domain knowledge in user experience to partner effectively with designers interpret journey maps and embed human centered design principles into Salesforce architectures
• Leverage experience in IT business support to design solutions that simplify operations streamline incident resolution workflows and reduce manual interventions for support teams
• Operate effectively in a hybrid work model by using collaboration tools documentation and structured communication methods to keep distributed teams aligned on Salesforce architecture decisions
• Communicate complex architectural concepts in clear and practical terms to stakeholders at varied levels so that decisions regarding Salesforce investments are well informed and transparent
• Commit to continuous learning in Salesforce ecosystem enhancements architecture patterns and integration technologies to keep organizational platforms modern resilient and adaptive