Crew | Retail Confectionery I Yogurtland

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 28,000 - 47,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Friendly team

Job summary

Alabbar Enterprises & ANOTHER in the UAE invites a Customer Service Crew member in Dubai to join our retail and F&B family. You will deliver high standards of service, assist customers, and support product knowledge to ensure guest satisfaction.

You will handle cash transactions, help maintain clean, organized spaces and comply with safety and hygiene standards while promoting brand quality and consistency across all shifts.

Qualifications

• 1–2 years of experience in Food & Beverage industry.
• 1–2 years of experience in the same role.
• Fluency in English.

Responsibilities

• Providing Customer Service including after sales service.
• Operate as a cashier and handle money with minimal errors using the POS machine.
• Execute Upselling/Suggestive Selling and focus on customer service including after sales support.
• Knowledge of all products, packaging and price.
• Follow daily Production Schedule and adhere to recipes per Brand standards.
• Prevent Cross Contamination at all times.
• Maintain high standards of housekeeping at workstation, display area and back of house.
• Help reduce theft and alert management when needed.
• Ensure safe working practices at all times.
• Follow grooming guidelines per brand standards and maintain hygiene.

Skills

Customer service

Cash handling

Upselling

English fluency

Teamwork

Education

High School Diploma

Job description

Our Story:

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, Parka Bakehouse, The Good Hood Kitchen and Klay by Karak under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary:

The Crew is responsible for maintaining high standards of customer service and ensuring to deliver high standards of product quality. Must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, food preparation and cleaning procedures.

Job Responsibilities:

• Providing Customer Service including after sales service.
• Operate as a cashier. It should be each employee’s goal to use the POS machine without error and to be consistently accurate in money handling.
• Individual contribution in achieving budgeted Sales and ATV as per plans Execute Upselling / Suggestive Selling and Primarily responsible for providing Customer Service which includes after sales service.
• Knowledge of all the products, packaging and price.
• Responsible for following daily Production Schedule and follow all recipes, as per Brand standards.
• Prevents Cross Contamination at all given times.
• Maintain high standards of House Keeping at the workstation, product display area and back of house.
• Work towards reducing incidence of theft, shop lifting, and alert manager in any case of such.
• Ensure safe working practices at all times.
• Grooming guidelines followed as per brand standards
• Follows food safety and hygiene standards at all given times

Job Requirements:

• High School Diploma or equivalent
• 1-2 years of experience in Food & Beverage industry
• 1-2 years of experience in the same role
• Fluency in English

What We Offer:

• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.