Credit Controller - Fixed-Term Contract (Maternity Cover)

John Crane; United Arab Emirates; On-site; AED 100,000 - 167,000; Full time

Job summary

John Crane in Dubai is seeking an experienced Credit Controller to join our team on a 6-8 month contractual assignment in Jebel Ali Free Zone.

You will develop and maintain an effective credit control system, manage collections, perform credit checks, and support cash flow with accurate reporting.

The role requires UAE work authorization, a resident visa, and SAP experience, with fluency in English and a track record in multinational environments.

Qualifications

• Bachelor's or Master's degree in Accounting, Finance or related field.
• 3-6 years of experience in Credit Control, Accounts Receivable, Collections or similar finance role.
• SAP experience required; advanced knowledge of finance software and strong Excel skills.
• Fluent English; Arabic/French advantageous.

Responsibilities

• Maintain up-to-date customer billing accounts.
• Follow up, collect and allocate payments.
• Dispatch invoices to customers and report collections.
• Reconcile accounts and prepare monthly cash forecast.
• Monitor customer accounts for non-payments and irregularities.
• Perform credit checks on new and existing customers.
• Propose adjustments and write-offs for bad debt when needed.
• Communicate with customers via phone, email or in person.

Skills

Credit control

Accounts receivable

Cash collection

SAP experience

Excel

Fluent English

Education

Bachelor's or Master's in Accounting/Finance

Tools

SAP

Excel

Accounting software

Job description

Job Description

John Crane is seeking an experienced Credit Controller to join our team in Jebel Ali Free Zone, Dubai on a 6-8 month contractual assignment.

Important Requirements

• Candidates must have valid UAE work authorization
• Candidates must be available to work in Dubai
• Candidates must have their own resident Visa for this position
• Candidate must hold their UAE Driving License

Job Description

This role is responsible for developing, implementing and maintaining an effective and professional credit control system while supporting the organization's cash flow and accounts receivable objectives.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Maintain up-to-date customer billing accounts
• Follow up, collection and allocation of payments
• Carry out invoice dispatch to customers, collection and reporting activities according to specific deadlines
• Reconciliation of accounts
• Preparation of collection cash forecast for each month in advance
• Monitor the cash forecast for each month to plan collection targets
• Monitoring customer account details for non-payments, delayed payments and other irregularities
• Perform credit checks on new customers and periodically for existing customers
• Identify changes in payment patterns and propose action to avert indebtedness
• Propose write off of irrecoverable debt and determining of bad debt provisioning
• Maintain accounts receivable customer files
• Follow established procedures for processing receipts, cash etc.
• Prepare bank deposits
• Investigate and resolve customer queries
• Process adjustments
• Communicating with customers via phone, email, mail or personally
• Review the company credit control procedure and develop and implement enhancements where required.
• To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments.
• Monitor credit limits.
• Assist in developing and implementing a Direct payment system.
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion.
• To keep the company up to date with new credit management procedures and techniques.

Qualifications

Education: Bachelor's or Master's Degree in Accounting, Finance or a related field

Experience: 3-6 years of experience in Credit Control, Accounts Receivable, Collections, or a similar finance role; experience working in a multinational and multicultural environment

Technical Skills: SAP experience required; advanced knowledge of finance software applications, databases, and spreadsheets; strong proficiency in Microsoft Office, particularly Excel

Languages: Fluent English required; Arabic and/or French language skills are advantageous