Credit Controller - Fixed-Term Contract (Maternity Cover)

Smithsgroup2; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

John Crane in Dubai's Jebel Ali Free Zone is seeking an experienced Credit Controller for a 6-8 month contract to strengthen cash flow and receivables management.

You will maintain customer accounts, perform collections, run cash forecasts, and ensure timely invoicing while adhering to procedures. Fluency in English is required; SAP experience and strong Excel skills are essential in a multinational environment.

Qualifications

• Bachelor's or Master's degree in Accounting or Finance.
• 3–6 years in Credit Control, Accounts Receivable or related finance role.
• Experience in multinational/multicultural environment is preferred.
• Proficiency in SAP and Excel required.

Responsibilities

• Maintain up-to-date customer billing accounts and follow up on payments.
• Conduct collections, allocate payments and reconcile accounts.
• Prepare monthly cash forecasts and monitor targets.
• Perform credit checks on new/existing customers and manage credit limits.
• Communicate with customers via phone, email or in person.

Skills

English fluency

SAP exposure

Excel proficiency

Finance software familiarity

Education

Bachelor's or Master's in Accounting/Finance

Tools

SAP

Job description

John Crane is seeking an experienced Credit Controller to join our team in Jebel Ali Free Zone, Dubai on a 6-8 month contractual assignment .

Important Requirements

• Candidates must have valid UAE work authorization
• Candidates must be available to work in Dubai
• Candidates must have their own resident Visa for this position

Job Description

This role is responsible for developing, implementing and maintaining an effective and professional credit control system while supporting the organization's cash flow and accounts receivable objectives.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

• Maintain up-to-date customer billing accounts
• Follow up, collection and allocation of payments
• Carry out invoice dispatch to customers, collection and reporting activities according to specific deadlines
• Reconciliation of accounts
• Preparation of collection cash forecast for each month in advance
• Monitor the cash forecast for each month to plan collection targets
• Monitoring customer account details for non-payments, delayed payments and other irregularities
• Perform credit checks on new customers and periodically for existing customers
• Identify changes in payment patterns and propose action to avert indebtedness
• Propose write off of irrecoverable debt and determining of bad debt provisioning
• Maintain accounts receivable customer files
• Follow established procedures for processing receipts, cash etc.
• Prepare bank deposits
• Investigate and resolve customer queries
• Process adjustments
• Communicating with customers via phone, email, mail or personally
• Review the company credit control procedure and develop and implement enhancements where required.
• To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments.
• Monitor credit limits.
• Assist in developing and implementing a Direct payment system.
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion.
• To keep the company up to date with new credit management procedures and techniques.

Education: Bachelor's or Master's Degree in Accounting, Finance or a related field

Experience: 3-6 years of experience in Credit Control, Accounts Receivable, Collections, or a similar finance role; experience working in a multinational and multicultural environment

Technical Skills: SAP experience required; advanced knowledge of finance software applications, databases, and spreadsheets; strong proficiency in Microsoft Office, particularly Excel

Languages: Fluent English required; Arabic and/or French language skills are advantageous

* This role does not include supervisory responsibilities.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.