Credit Controller - Collections Specialist

EMT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai seeks a diligent Credit Controller / Collections Specialist to manage receivables, ensuring timely payments and minimizing bad debt. This role involves monitoring accounts, negotiating disputes, and collaborating with sales teams to maintain smooth financial workflows. Strong communication and organizational skills are essential.

Benefits

Health and wellness benefits

Opportunities for growth and development

Supportive and collaborative work environment

Qualifications

• Proven experience in credit control, collections or accounts receivable.
• Strong understanding of accounting principles and financial regulations.
• Ability to manage multiple accounts and prioritize tasks effectively.

Responsibilities

• Monitor customer accounts for overdue balances and initiate collection activities.
• Negotiate payment plans and resolve disputes in a professional manner.
• Prepare monthly statements and aging reports.

Skills

Communication

Negotiation

Attention to detail

Interpersonal skills

Education

Degree or diploma in Finance, Accounting or related field

Tools

Microsoft Excel

Accounting/ERP software

Job description

Position Summary:

We are seeking a diligent and detail-oriented Credit Controller / Collections Specialist to manage and oversee the company s receivables. The role involves ensuring timely payments from clients minimizing bad debt exposure and maintaining healthy cash flow. This position plays a critical part in the financial stability of the business and requires strong communication and negotiation skills.

Key Responsibilities:

• Monitor customer accounts to identify overdue balances and initiate collection activities.
  

• Contact clients via phone email and written correspondence to follow up on outstanding invoices.
  

• Negotiate payment plans and resolve disputes in a professional and customer-focused manner.
  

• Reconcile accounts and allocate incoming payments accurately in the accounting system.
  

• Maintain accurate records of all communications and transactions related to collections.
  

• Collaborate with the sales and customer service teams to address billing issues or disputes.
  

• Assess the creditworthiness of new and existing customers and set appropriate credit limits.
  

• Prepare and issue monthly statements and aging reports.
  

• Escalate high-risk accounts or legal matters as needed.
  

• Assist in month-end closing activities related to receivables and cash flow forecasting.
  

RequirementsRequired Qualifications & Skills:

• Proven experience in credit control collections or accounts receivable.
  

• Strong understanding of accounting principles and financial regulations.
  

• Excellent communication negotiation and interpersonal skills.
  

• High level of accuracy and attention to detail.
  

• Ability to manage multiple accounts and prioritize tasks effectively.
  

• Proficiency in Microsoft Excel and accounting/ERP software (e.g. ZOHO Books SAP Oracle QuickBooks or NetSuite).
  

Preferred Qualifications:

• Degree or diploma in Finance Accounting or a related field.
  

• Familiarity with legal collection processes and credit risk assessment.
  

• Arabic speaking is a plus

BenefitsWhat We Offer:

• All benefits mandated as per the UAE Labor Law
  

• Health and wellness benefits
  

• Opportunities for growth and development
  

• A supportive and collaborative work environment