Cosmetic Clinic Call Center Leader & Agents

Cutis International Cosmetic Clinics; Sharjah; On-site; AED 111,600 - 167,400; Full time

Job summary

Cutis International Cosmetic Clinics is seeking experienced Call Centre Head & Agents to join our new cosmetic hospital in Sharjah. The role involves managing call centre operations, ensuring excellent patient communication, and providing outstanding customer support.

The ideal candidates should possess strong communication skills, customer service experience, and the ability to handle inquiries professionally. Leadership experience is preferred for the Head position. Fluency in English is required, and Arabic is a plus.

Qualifications

• Proven experience in call centre operations or customer service roles.
• Ability to handle patients professionally and courteously.
• Experience in healthcare or cosmetic industry is an added advantage.

Responsibilities

• Manage and supervise daily call centre operations.
• Train and guide call centre agents for effective communication.
• Handle inbound and outbound patient calls professionally.

Skills

Strong communication and interpersonal skills

Customer service experience

Leadership experience

Fluency in English

Basic computer knowledge

Job description

Cutis International Cosmetic Clinics is seeking experienced Call Centre Head & Agents to join our new cosmetic hospital in Sharjah. The role involves managing call centre operations, ensuring excellent patient communication, and providing outstanding customer support.

The ideal candidates should possess strong communication skills, customer service experience, and the ability to handle inquiries professionally. Leadership experience is preferred for the Head position. Fluency in English is required, and Arabic is a plus.