Coordinator - Housekeeping

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Salary in AED

Healthcare package

Excellent leave policy

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island in the United Arab Emirates is seeking a Housekeeping Coordinator to support the Housekeeping team on site. The role involves preparing daily reports, handling requests, and tracking service and room status with Opera/FCS1.

Strong admin and communication skills are essential. Ideal candidates will have 2+ years of admin experience in hospitality, housekeeping background is preferred, and proficiency in MS Office.

Qualifications

• Fluent English is required.
• Admin experience in hospitality is preferred.
• Housekeeping experience preferred.
• Knowledge of Opera and FCS1 is a plus.
• Strong MS Office skills are expected.
• Excellent communication and organization abilities are essential.
• Ability to work accurately in a fast-paced environment.

Responsibilities

• Prepare daily reports and updates.
• Handle calls, requests and follow-ups.
• Track room status and service requests using Opera/FCS1.
• Coordinate with Front Office on room priorities.
• Maintain shift handovers and admin tasks.
• Provide admin support to Housekeeping leadership.
• Monitor room turnover and PMS downtime.

Skills

Fluent English

Admin experience

Housekeeping experience

Strong communication

Organizational skills

Tools

Opera

FCS1

MS Office

Job description

Job Description:

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Housekeeping Coordinator to join our Housekeeping team.

The Primary Duties And Responsibilities Of This Role Are

• Prepare daily reports and updates
• Handle calls, requests, and follow-ups
• Use Opera/FCS1 to track room status and service requests
• Monitor and follow up on trace reports
• Raise and track maintenance/service requests
• Support room assignments and system updates
• Control master keys and devices
• Track on-loan items
• Coordinate with Front Office on room status and priorities
• Manage leave records and communicate sick calls
• Monitor room turnover and report updates
• Support communication during PMS downtime
• Handle pest complaints and missing item logs
• Ensure proper shift handovers and office supplies
• Provide admin support to Housekeeping leadership
• Maintain professionalism, confidentiality, and compliance

About You

The ideal candidate for this position will have the following experience and qualifications:

• Fluent in English
• 2+ years admin experience （hospitality/luxury preferred）
• Housekeeping experience preferred
• Knowledge of Opera & FCS1
• Strong MS Office skills
• Good communication, organization, and admin skills
• Able to work accurately in a fast-paced environment

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Requirements: