Consumer Offers Manager

Jobsatdubai; Dubai; On-site; AED 293,793 - 440,690; Full time

Job summary

Jobsatdubai is seeking a Consumer Offers Manager to develop and oversee consumer offers centered around affordability across the MENA region. This new role will support Samsung’s sell-out strategy, directly collaborating with internal teams, sales, and financial partners.

Ideal candidates should possess extensive experience in consumer finance, strong analytical skills, and knowledge of the MENA market, particularly with Trade-In programs. Excellent communication and interpersonal skills are essential for success in this role.

Qualifications

• Requires 8+ years of experience related to consumer finance proposition development.
• Proven ability to read, understand, and optimize P&Ls and price builds.
• Experience in the MENA region with Trade-In partners.

Responsibilities

• Develop and execute new partnerships for Sell Out Platforms.
• Analyze sales data and market trends to identify key performance indicators.
• Design programs to drive attach rate.

Skills

Consumer finance proposition development

Analytical skills

Communication skills

Data visualization

Excel proficiency

Education

Bachelor's degree

Master's degree

PhD

Tools

Excel

PowerPoint

Power BI

Job description

Consumer Offers Manager

Position Summary

This position is responsible for developing and overseeing consumer offers around affordability (trade-in, financing, residual value-centric propositions) across the MENA region. This role will be critical in supporting Samsung’s sell-out platform strategy, to deliver relevant and innovative consumer propositions across the Mobile portfolio. The role is a newly created function that will work directly with internal management, local sales teams, channel partners, trade-in vendors, and financial partners. You will be the internal evangelist of sell-out platforms to successfully deliver programs promptly via lobbying and support of internal stakeholders.

Role and Responsibilities

• Develop and execute new partnerships to enhance Sell Out Platforms for Samsung
• Analyze sales data, market trends, and consumer behavior to identify key performance indicators
• Analysis of market trends, marketing, and promotional activities for competition to support our plans
• Work with sales and product teams to discover and deploy affordability solutions
• Identify opportunities to resell refurbished devices across MENA
• Design programs and initiatives to drive attach rate
• Establish connections with banks and NBFIs
• Evaluate and implement residual-value-based propositions, inclusive of refurbishment offerings
• Influence key stakeholders across the organization to drive business objectives
• Responding to ad-hoc requests from the MENA & Suwon Office & communicate effectively with local stakeholders

Skills and Qualifications

• Requires 8+ years of working experience related to consumer finance proposition development role, and a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years
• Proficiency to read, understand and optimize P&Ls and price builds
• Strong analytical skills and the ability to translate sales data into actionable insights
• Data visualization — Capable of assessing, analysing, and presenting data, trends, and sales potential/challenges
• Experience in the MENA region including Turkiye & Israel with Trade-In partners, and affordability programs
• Capable of analyzing promotional effectiveness & impact on sales
• Excellent communication and interpersonal skills (Internally and Externally)
• Understanding smartphone lifecycle management is considered a plus for the role
• Knowledge of payment schemes, banking, and experience in affordability solutions
• Proficiency in Excel, PowerPoint, and Power BI is a plus
• An analytical mind and inclination for problem-solving and attention to detail and accuracy
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently