Concierge Representative

India Abroad; Dubai; On-site; AED 60,000 - 71,000; Full time

Job summary

India Abroad in Dubai invites applications for a Concierge Representative to deliver exceptional guest service and ensure a comfortable stay. You will greet guests, provide information on amenities, arrange restaurant and activity reservations, and coordinate with housekeeping to prepare rooms.

The role requires fluent English, strong communication, and a customer‑oriented approach. Prior hospitality or customer service experience is preferred but not required; candidates from all backgrounds

Qualifications

• Fluent English required.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to multitask and work under pressure.
• Attention to detail and problem-solving skills.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Provide information about hotel amenities, services, and local attractions.
• Make reservations for restaurants, events, or other activities.
• Handle guest inquiries and complaints in a timely and professional manner.
• Maintain a neat and organized lobby area.
• Coordinate with housekeeping to ensure rooms are ready for check-in.
• Arrange transportation for guests as needed.
• Keep track of guest requests and follow up accordingly.
• Offer personalized recommendations based on guest preferences.
• Handle special requests such as flower arrangements or gift deliveries.

Skills

Fluent English

Communication skills

Customer service

Multitasking

Attention to detail

Job description

Concierge Representative

As a Concierge Representative, you will be responsible for providing exceptional customer service to our clients in Dubai. Your main role will be to assist our guests with their needs and ensure their stay is comfortable and enjoyable. This position requires fluency in English and preference will be given to Indian candidates.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, services, and local attractions
• Make reservations for guests at restaurants, events, or other activities
• Handle guest inquiries and complaints in a timely and professional manner
• Maintain a neat and organized lobby area
• Coordinate with housekeeping to ensure rooms are ready for check-in
• Arrange transportation for guests as needed
• Keep track of guest requests and follow up accordingly
• Offer personalized recommendations based on guest preferences
• Handle special requests such as flower arrangements or gift deliveries

Requirements

• Fluency in English (knowledge of additional languages is a plus)
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and work under pressure
• Attention to detail and problem-solving skills
• Previous experience in hospitality or customer service is preferred but not required

Salary: The salary for this position is 1600$ per month.

Location: This job is located in Dubai, United Arab Emirates.

We welcome candidates from all backgrounds, but preference will be given to Indian nationals.

This is a great opportunity for freshers looking to gain experience in the hospitality industry. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.