Complex Program Manager

Kyndryl; United Arab Emirates; On-site; AED 300,000 - 540,000; Full time

Job summary

Kyndryl in the United Arab Emirates is seeking a Complex Program Manager to lead large scale, multi-workstream programs spanning multiple projects, teams and stakeholders.

You will turn strategic objectives into coordinated execution plans, manage interdependencies across scope, schedule and cost, and ensure measurable outcomes aligned with customer and business goals. Strong governance, agile or hybrid delivery experience, and vendor coordination are essential.

Qualifications

• Experience leading complex programs with multiple concurrent projects and interdependencies.
• Expertise in governance, planning, risk management, and delivery controls.
• Ability to manage program financials including forecasts and budgets.
• Ability to influence project managers and cross-functional teams without direct authority.
• Translate strategic objectives into executable program plans with milestones.
• Use data, dashboards, and metrics to manage performance and predict risks.
• Adapt to changing priorities while maintaining delivery focus.
• PM certification such as PgMP, PMP, or PRINCE2.
• Experience in agile or hybrid delivery models.
• Familiarity with large-scale IT or transformation programs.
• Experience managing external partners or vendors.
• Customer-facing delivery exposure.

Responsibilities

• Define program vision, outcomes, and roadmap aligned to objectives.
• Lead multiple interconnected projects and manage dependencies.
• Establish and run program governance, reporting, risk management, and decision escalation.
• Provide direction to project managers for consistent delivery approach.
• Manage program-level financials including forecasts and budgets.
• Identify and mitigate cross-project risks and issues.
• Use data and metrics to track progress and inform decisions.
• Engage stakeholders at multiple levels for alignment and accountability.

Skills

Program governance

Risk management

Budgets & forecasts

Cross-functional leadership

Agile / Hybrid

Stakeholder mgmt

Data dashboards

Vendor management

Strategic planning

Leadership

Job description

Who We Are At Kyndryl we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight enabling smarter decisions faster innovation and a lasting competitive edge For our people Kyndryls that means doing purposeful work that powers human progress Join us and experience a flexible supportive environment where your well-being is prioritized and your potential can thrive

Your role As a Complex Program Manager you will be responsible for leading large scale multi-workstream programs that span multiple projects teams and stakeholders The role focuses on turning strategic objectives into coordinated execution plans managing interdependencies and ensuring measurable outcomes across scope schedule cost and risk Success is defined by delivering integrated results that achieve customer and business outcomes not just individual project milestones This role balances strategic oversight with hands on program control operating as the decision point across projects while enabling project managers to deliver effectively

What you will do

Define the program vision outcomes success measures and roadmap aligned to customer and business objectives Lead multiple interconnected projects managing dependencies sequencing and tradeoffs across scope schedule and resources Establish and run program governance including cadence reporting risk management and decision escalation paths Provide direction and support to project managers ensuring consistency in delivery approach standards and execution Manage program level financials including forecasting tracking and alignment to approved commitments Identify assess and mitigate cross project risks and issues before they impact outcomes Use data and program metrics to track progress predict outcomes and inform decisions Engage stakeholders at multiple levels to maintain alignment transparency and shared accountability Ensure program deliverables meet agreed quality compliance and customer expectations

Proven experience leading complex programs with multiple concurrent projects and interdependencies Strong expertise in program governance, planning, risk management, and delivery controls Demonstrated ability to manage program financials, including forecasts, budgets, and trade offs Experience coordinating and influencing project managers and cross functional teams without direct authority Ability to translate strategic objectives into executable program plans with clear outcomes and milestones Experience using data, dashboards, and metrics to manage program performance and predict risks Ability to operate effectively in environments with changing priorities while maintaining delivery focus Program or project management certification such as PgMP, PMP, or PRINCE2 Experience working within agile or hybrid delivery models Familiarity with large scale IT or transformation programs Experience managing external partners or vendors Exposure to customer facing delivery environments