Program Manager – Transformation & Delivery

Pentangle Tech Services | P5 Group; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Pentangle Tech Services | P5 Group in Dubai seeks an experienced Program Manager – Transformation & Delivery to lead cross-functional transformation programs from mobilisation through execution and benefits realisation.

The role covers end-to-end program delivery, governance, stakeholder management, resource planning, risk and dependency management, and ensuring business outcomes. Strong cloud background and Snowflake experience are valued.

Responsibilities

• Lead complex cross-functional programs from initiation to closure.
• Own scope, milestones, deliverables, acceptance criteria, quality, risks and dependencies.
• Establish delivery plans, timelines and success measures.
• Coordinate workstreams and align with program objectives.
• Track progress and address delivery risks and deviations.
• Set up governance structures, forums and executive reporting.
• Drive alignment across business units, functions and entities.
• Maintain RAID logs, action trackers and dashboards.
• Ensure adherence to delivery standards and quality controls.
• Build relationships with senior stakeholders in business and technology.
• Facilitate discussions on priorities, risks, dependencies and challenges.
• Manage escalations and drive timely issue resolution.
• Communicate program status and key decisions to leadership.
• Ensure effective collaboration across distributed teams.

Job description

Role Overview

We are looking for an experienced Program Manager – Transformation & Delivery to lead complex, cross-functional transformation programs from mobilisation through execution and benefits realisation.

The role will be responsible for end-to-end program delivery, governance, stakeholder management, resource planning, risk and dependency management, and ensuring that initiatives achieve defined business outcomes. The ideal candidate will have strong experience managing large-scale transformation initiatives involving data, analytics, automation, and technology.

Candidates should have a strong cloud technology background, with specific experience in Snowflake.

Key Responsibilities

1. End-to-End Program Delivery

• Lead complex, cross-functional programs from initiation and mobilisation through delivery and closure.
• Own program scope, milestones, deliverables, acceptance criteria, quality, risks, and dependencies.
• Establish clear delivery plans, timelines, milestones, and success measures.
• Coordinate multiple workstreams and ensure alignment with overall program objectives.
• Track progress and proactively address delivery risks and deviations.
• Establish program structures, governance frameworks, operating rhythms, and delivery controls.
• Set up governance forums, steering committee meetings, status reviews, and executive reporting mechanisms.
• Drive alignment across multiple business units, functions, and entities.
• Maintain program documentation, RAID logs, action trackers, and governance dashboards.
• Ensure adherence to agreed delivery standards, processes, and quality controls.

3. Stakeholder & Escalation Management

• Build and maintain strong relationships with senior business, technology, and functional stakeholders.
• Facilitate discussions on strategic priorities, program risks, dependencies, and delivery challenges.
• Manage escalations and drive timely resolution of critical issues.
• Communicate program status, risks, dependencies, and key decisions clearly to leadership.
• Ensure effective collaboration across cross-functional and geographically distributed teams.