Senior Program Manager - Bank only

Adroit Technology LLC

Dubai

On-site

AED 446,000 - 781,000

Full time

7 days ago

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Job summary

Adroit Technology LLC in Dubai seeks a Senior Program Manager to lead banking and financial services transformation programs, driving multi-vendor governance and executive alignment.

You will manage complex, cross-functional initiatives across technology, risk, and operations, ensuring delivery against strategic objectives while engaging C-level stakeholders.

Qualifications

Minimum 12+ years of professional experience.
Substantial experience managing large, complex programs in banking/FS or large enterprises.
Experience working with bank/regulatory governance and executive-level stakeholders.
Proven ability to manage multiple vendors and workstreams concurrently.
Strong governance, risk, dependency management, budgeting, and reporting skills.
Experience engaging with C-level executives and steering committees.

Responsibilities

Lead and manage large-scale banking/enterprise technology programs from initiation to delivery.
Establish program strategy, governance, roadmap, milestones, and success criteria.
Coordinate with vendors, partners, and internal teams across multiple workstreams.
Act as primary accountable for progress, risks, dependencies, and decisions.
Engage senior executives and steering committees; present status and recommendations.
Ensure alignment of business objectives with technology and operations requirements.
Foster strong stakeholder relationships across Business, Technology, Risk, Compliance and Finance.
Manage governance, documentation, reporting, escalation, and change-control processes.
Monitor budgets, resources, timelines, and overall program health.

Skills

Program & Portfolio Management

Banking / Financial Services Domain

Digital Transformation

Multi-Vendor Management

Executive Stakeholder Management

Program Governance

Risk & Issue Management

Strategic Planning

Change Management

Budget & Resource Management

Vendor & Partner Management

Cross-Functional Leadership

Conflict Resolution & Negotiation

Executive Reporting & Presentations

Decision Making

Communication & Interpersonal Skills

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, Finance, or related discipline

Master's degree in Business Administration, Technology Management, Project Management or related discipline (advantage)

Professional certifications such as PMP, PgMP, PRINCE2, SAFe or similar (preferred)

Job description

Role Overview

We are seeking a highly experienced Senior Program Manager to lead and oversee complex, strategic technology and transformation programs for the banking and financial services sector.

The ideal candidate should be a seasoned professional currently working, or having substantial experience, within a bank, financial institution, or large enterprise environment. This role requires someone who understands banking culture, governance structures, regulatory considerations, organizational complexities, and executive-level expectations.

The position will be responsible for managing large-scale programs involving multiple vendors, internal business units, technology teams, senior stakeholders, and external partners, while ensuring successful delivery against strategic, operational, financial, and business objectives.

Key Responsibilities

Lead and manage large-scale, complex banking and enterprise technology programs from initiation through successful delivery.

Establish overall program strategy, governance framework, implementation roadmap, milestones, priorities, and success criteria.

Manage multiple projects and workstreams running simultaneously under a broader transformation program.

Coordinate effectively with multiple technology vendors, implementation partners, consultants, internal teams, and third-party service providers.

Act as the primary point of accountability for program progress, delivery, risks, dependencies, and key decisions.

Engage regularly with senior executives, business heads, technology leadership, steering committees, and other key stakeholders.

Prepare and present program status, risks, achievements, challenges, and recommendations to senior and top management.

Ensure alignment between business objectives, technology implementation, operational requirements, and organizational priorities.

Develop strong stakeholder relationships across Business, Technology, Operations, Risk, Compliance, Information Security, Finance, and other relevant functions.

Identify program-level risks, issues, interdependencies, and potential delivery challenges and establish appropriate mitigation plans.

Manage vendor performance and ensure contractual commitments, timelines, quality standards, and deliverables are achieved.

Facilitate decision-making and resolve conflicts between internal teams, vendors, and senior stakeholders.

Ensure appropriate program governance, documentation, reporting, escalation mechanisms, and change-control processes.

Monitor program budgets, resource utilization, timelines, deliverables, and overall program health.

Ensure that implemented solutions meet business requirements, quality expectations, security requirements, and applicable banking standards.

Support organizational change management and business readiness for major technology and transformation initiatives.

Maintain executive-level visibility and accountability throughout the entire program lifecycle.

Desired Candidate Profile

Required Experience

Minimum 12+ years of professional experience, with substantial experience managing large and complex programs.

Strong experience within Banking, Financial Services, Fintech, or a large enterprise environment.

Preference will be given to candidates who have worked directly within a bank or major financial institution.

Demonstrated experience managing enterprise-level technology, digital transformation, banking transformation, or similar strategic programs.

Proven experience managing multiple vendors and multiple stakeholders simultaneously.

Strong understanding of banking organizational structures, internal governance, decision-making processes, and stakeholder dynamics.

Experience interacting with C-level executives, senior management, steering committees, and business leadership.

Strong experience in program governance, risk management, dependency management, budgeting, reporting, and executive communication.

Ability to manage complex environments involving business, technology, operations, risk, compliance, and external partners.

Experience with banking technology implementations, digital banking, payments, core banking, channels, or enterprise transformation initiatives would be highly advantageous.