Commercial Manager

Mediclinic International; Dubai; On-site; AED 450,000 - 650,000; Full time

Job summary

Mediclinic City Hospital in Dubai seeks a Commercial Operations Manager to drive local performance across hospital clusters and clinics, covering B2B sales, B2C conversion, and medical tourism coordination.

You will implement local marketing within central brand frameworks, manage referrer and corporate relationships, and align pricing and campaigns with the central Commercial team while meeting targets.

Qualifications

• Bachelor’s degree in healthcare management, business, marketing, commerce, or related discipline.
• MBA or equivalent (desirable) in a business-related field.
• 6–8 years’ experience in commercial, business development or sales roles with corporate (B2B) and direct-to-consumer (B2C) exposure.
• Experience in medical tourism or international patient coordination; matrixed organisation experience; marketing execution in regulated environments; people leadership desirable.

Responsibilities

• Execute local marketing within central brand and campaign frameworks.
• Drive local sales: B2C conversion, B2B accounts, and inbound medical tourism.
• Maintain local referrer and corporate relationships.
• Act as local touchpoint for digital health and strategic projects.
• Supply market intelligence and performance feedback to central functions.
• Operate within central standards and meet agreed commercial targets.

Skills

Commercial management

Business development

Sales

B2B sales

B2C sales

Corporate accounts

Education

Bachelor’s degree in healthcare management, business, marketing, commerce, or related discipline

MBA or equivalent (desirable)

Job description

Closing date: 01/10/2026
Number of positions: 1
Recruiter name:Medha Mukundan
Reference number: 73875
Mediclinic City Hospital, Mediclinic Welcare Hospital| Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

The Commercial Operations Manager is accountable for local commercial performance across the hospital cluster and its associated clinics, encompassing business-to-business (B2B) sales, business-to-consumer (B2C) conversion, and the coordination of inbound medical tourism. The role executes local marketing activity within the central brand and campaign frameworks set by the Integrated Marketing Campaign team, and acts as the local commercial point of contact for the central commercial structure, including the digital health product and strategic projects. Operating within central pricing, brand, and commercial standards, the role is accountable for delivering commercial targets jointly agreed with the Chief Commercial Officer's office, and is a member of the Hospital Senior Leadership Team

KEY RESPONSIBILITY AREAS

Execute local marketing within central brand and campaign frameworks

Drive local sales: B2C conversion, B2B accounts, and inbound medical tourism

Maintain local referrer and corporate relationships

Act as local touchpoint for digital health and strategic projects

Supply market intelligence and performance feedback to central functions

Operate within central standards and meet agreed commercial targets

REQUIRED EDUCATION

Essential: Bachelor's degree in healthcare management, business, marketing, commerce, or a related discipline from a reputable institution

Desired: Postgraduate qualification (MBA or equivalent) in a business-related field. Private healthcare experience

REQUIRED EXPERIENCE

Essential: 6-8 years' experience in commercial, business development, or sales roles, including demonstrable experience managing corporate (B2B) accounts and direct-to-consumer (B2C) sales, ideally within a healthcare, hospitality, or other service-led environment. Proven track record of meeting or exceeding commercial targets

Desired: Experience of medical tourism or international patient coordination; experience operating within a matrixed organisation with central and local commercial functions; exposure to marketing execution within a regulated or brand-governed environment; experience managing a small team

REQUIRED JOB SKILLS AND KNOWLEDGE

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.