Commercial Banking Associate (UAE Nationals Only)

Citi; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Citi in Dubai is seeking a Client Relationship role, focusing on building strong relationships with clients and operational teams. The ideal candidate will have 2-5 years of banking experience and strong analytical and communication skills.

This position requires collaboration with Senior Relationship Managers and a commitment to delivering first-class service quality. Education includes a Bachelor's degree or equivalent.

UAE Nationals are encouraged to apply, and inclusivity is a core value at Citi.

Qualifications

• 2-5 years of experience in a client-facing role.
• Previous banking experience preferred.
• Knowledge of commercial banking processes.

Responsibilities

• Build relationships with clients and operational teams.
• Support Senior Relationship Manager with portfolio management.
• Analyse client relationships and assist with credit applications.

Skills

Client Relationship management

Sales skills

Analytical skills

Communication skills

Collaboration skills

Education

Bachelor's/University degree or equivalent experience

Tools

Microsoft applications

Customer Relationship Management applications

Job description

Responsibilities

• Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution.
• Support Senior Relationship manager in management of assigned portfolio of clients.
• Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients.
• Supports Senior Relationship Manager calls on clients, assisting with preparation and diligence.
• Monitor and support products’ implementation processes, clients on-boarding process and manage sales Customer Relationship Management platform.
• Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes.
• Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.
• Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition.
• Work collaboratively with key internal stakeholders across Commerciall Banking, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-5 years of experience
• Previous banking experience
• Working experience within Commercial/Corporate banking is desirable.
• Experience in a Client Relationship role or client facing role.
• Sales, presentation and communication skills. Focus on first class service quality.
• Analytical and credit skills
• High level of self-motivation
• Knowledge of general banking processes, general understanding of commercial banking solutions
• Ability to build & develop strong client relationships.
• Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners
• Analytical and problem-solving skills.
• Proficiency with Microsoft and Customer Relationship Management applications

Education

Bachelor's/University degree or equivalent experience

Eligibility

UAE National Only

Equal Opportunity Employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.