Commercial Banking Associate (UAE Nationals Only)

Citi; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading global bank in Dubai is seeking an Analyst to service international Mid-Market clients. This role involves building key client relationships, supporting Senior Relationship Managers, and ensuring effective onboarding. The ideal candidate will have 2-5 years of banking experience, particularly in a client-facing role, alongside strong analytical and communication skills. A Bachelor's degree or equivalent experience is required. The position fosters collaboration across commercial banking solutions and offers a dynamic work environment.

Qualifications

• 2-5 years of experience in banking or a client-facing role.
• Experience within Commercial/Corporate banking is desirable.
• Knowledge of general banking processes and commercial banking solutions.

Responsibilities

• Build relationships with clients and internal teams.
• Support Senior Relationship Managers in managing client portfolios.
• Monitor and assist with clients' onboarding processes.
• Analyse client relationships and assist with credit applications.

Skills

Client relationship management

Sales skills

Analytical skills

Communication skills

Collaboration skills

Problem-solving skills

Presentation skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft applications

Customer Relationship Management applications

Job description

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across various industries.

The primary responsibility of the Analyst will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients.

Responsibilities

• Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution.
• Support Senior Relationship manager in management of assigned portfolio of clients.
• Work closely with Senior Relationship Managers to ensure we provide a ‘Client First’ approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients.
• Supports Senior Relationship Manager calls on clients, assisting with preparation and diligence.
• Monitor and support products’ implementation processes, clients on-boarding process and manage sales Customer Relationship Management platform.
• Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes.
• Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.
• Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition.
• Work collaboratively with key internal stakeholders across Commercial Banking, share best practice across teams in order to deliver ‘best in class’ relationship management to new and existing clients.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-5 years of experience
• Previous banking experience
• Working experience within Commercial/Corporate banking is desirable.
• Experience in a Client Relationship role or client facing role.
• Sales, presentation and communication skills. Focus on first class service quality.
• Analytical and credit skills
• High level of self-motivation
• Knowledge of general banking processes, general understanding of commercial banking solutions
• Ability to build & develop strong client relationships.
• Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners
• Analytical and problem-solving skills.
• Proficiency with Microsoft and Customer Relationship Management applications

Education

Bachelor's/University degree or equivalent experience

UAE National Only

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