CMDB & Service Mapping Engineer | DevOps & Cloud
Dicetek LLC
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Job summary
Dicetek LLC currently seeks an experienced CMDB Engineer to drive population and service mapping within a Digital Workplace framework. You will manage discovery, MID Server activities and adhere to CSDM data models, ensuring secure credentials and clean CI health.
The role requires hands-on mapping delivery, troubleshooting of service maps, and collaboration with CMDB stewards to produce reliable configuration evidence.
Qualifications
- 5+ years in IT infrastructure, systems administration, or DevOps.
- Proven expertise in at least one major configuration management tool.
- Strong understanding of cloud platforms (AWS, Azure, GCP) and their configuration management services.
Responsibilities
- Engineer CMDB population and service context with Observability: Discovery, MID Server and Service Mapping.
- Implement approved CSDM/data-model designs and IRE controls under Digital Workplace ownership.
- Diagnose discovery/mapping failures, secure credentials and prevent duplicate CIs.
- Coordinate with CMDB stewards and process owners to produce reliable configuration evidence.
- Proposed must-haves: Discovery schedules/patterns, credentials/network prerequisites and Service Mapping troubleshooting.
- Apply CSDM, IRE identification/reconciliation, source precedence and service relationships; resolve duplicates/health issues safely, with evidence of hands-on mapping delivery.
Skills
Education
Tools
Job description
Dicetek LLC currently seeks an experienced CMDB Engineer to drive population and service mapping within a Digital Workplace framework. You will manage discovery, MID Server activities and adhere to CSDM data models, ensuring secure credentials and clean CI health.
The role requires hands-on mapping delivery, troubleshooting of service maps, and collaboration with CMDB stewards to produce reliable configuration evidence.
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