Cluster Sales Executive - Hilton Hotels in Yas Island

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a dynamic team at Hilton as a Cluster Sales Executive, where you will analyze market trends to generate business, develop customer accounts, and negotiate with corporate clients. This role combines analytical and interpersonal skills to enhance guest experiences and drive sales, reflecting Hilton's commitment to excellence in hospitality.

Qualifications

• Experience in a sales role with a proven track record.
• Positive attitude and flexibility to adapt to situations.

Responsibilities

• Analyzes local market trends to identify new leads.
• Negotiate rates with corporate clients.
• Develop and implement creative marketing channels.

Skills

Communication

Customer Service

Sales

Job description

A Cluster Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

What will I be doing?

As a Cluster Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify new business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

What are we looking for?

A Cluster Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For overa century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!