Client Solutions Manager - X

Aleph Group; Dubai; Hybrid; AED 300,000 - 450,000; Full time

Job summary

Aleph Group in Dubai is seeking a Senior Client Solutions Manager to own campaign execution and success for the top agencies and brands in the region. You will work closely with the Client Partner team to deliver a first-class service, educating clients on the evolution of X and its paid media solutions.

This is a paid-media, social advertising, and account-management role focused on campaign optimization and data-driven results.

Qualifications

• 3-5 years of media experience.
• Hands-on paid media campaign management, data analysis, and campaign optimization.
• Strong time management and project management skills.
• A proactive attitude.
• High flexibility and the ability to thrive in a fast-paced environment.
• Strong attention to detail.
• Experience creating and presenting decks to clients. Salesforce experience is an advantage.

Responsibilities

• Act as a consultant to clients on how to succeed on the paid media platform, helping them meet their business goals and desired KPIs efficiently.
• Lead optimization efforts, improve campaign set‑up, monitor performance, and advise on the necessary optimization steps.
• Work closely with internal and external stakeholders to shape strategies that help clients scale their business on the platform.
• Build strong relationships with agencies and advertisers.
• Plan and host educational sessions with campaign managers at agency level and with clients.
• Take accountability for product adoption across agency teams and strategic clients, with the aim of increasing STR.
• Act as the technical expert on products, and relay updates and strategies to stakeholders in a clear, concise way.
• Identify upselling opportunities to generate incremental revenue.
• Liaise with internal teams to troubleshoot and resolve client campaign queries.
• Curate and conduct business reviews.
• Align with Client Partners on pod strategy and the tactical plan each quarter.
• Work with Client Partners on pre-sales and post-sales opportunities, including deck preparation.
• Develop your own expertise to become a performance specialist who executes campaigns effectively.

Skills

Media experience

Campaign management

Data analysis

Campaign optimization

Time management

Project management

Proactive attitude

Flexibility

Attention to detail

Deck presentation

Salesforce experience

Tools

Salesforce

Job description

Are you ready to join our digital revolution journey? At Aleph , we re not just part of the digital advertising landscape we re shaping its future. Representing the world s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join us in Dubai as a Senior Client Solutions Manager and own campaign execution and success for the top agencies and brands in the region. You will work closely with the Client Partner team to deliver a first-class service, educating clients on the evolution of X and its paid media solutions. This is a paid media, social advertising, and account management role for someone who enjoys campaign optimization, client consulting, and turning data into results. You will ensure the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact, and targeted media.

What You Will Do

• Act as a consultant to clients on how to succeed on the paid media platform, helping them meet their business goals and desired KPIs efficiently.
• Lead optimization efforts, improve campaign set-up, monitor performance, and advise on the necessary optimization steps.
• Work closely with internal and external stakeholders to shape strategies that help clients scale their business on the platform.
• Build strong relationships with agencies and advertisers.
• Plan and host educational sessions with campaign managers at agency level and with clients.
• Take accountability for product adoption across agency teams and strategic clients, with the aim of increasing STR.
• Act as the technical expert on products, and relay updates and strategies to stakeholders in a clear, concise way.
• Identify upselling opportunities to generate incremental revenue.
• Liaise with internal teams to troubleshoot and resolve client campaign queries.
• Curate and conduct business reviews.
• Align with Client Partners on pod strategy and the tactical plan each quarter.
• Work with Client Partners on pre-sales and post-sales opportunities, including deck preparation.
• Develop your own expertise to become a performance specialist who executes campaigns effectively.

What We Are Looking For

• 3-5 years of media experience.
• Hands‑on experience with paid media campaign management, data analysis, and campaign optimization.
• Strong time management and project management skills.
• A proactive attitude.
• High flexibility and the ability to thrive in a fast‑paced environment.
• Strong attention to detail.
• Experience creating and presenting decks to clients. Salesforce experience is an advantage.

Why Join Aleph

• Impact: Own campaign success for leading agencies and brands, and directly influence how clients grow on a fast‑evolving paid media platform.
• Growth: Build your path toward performance expert, with exposure to pre‑sales, strategy, and business reviews alongside Client Partners.
• Team culture: Work in a collaborative, international, and inclusive team where your ideas and expertise are valued.
• Market context: Dubai is one of the region s most active advertising hubs, with agencies and brands investing heavily in digital and social media.
• Flexibility: A hybrid work model that supports your work‑life balance.

#ALEPH
Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

#ALEPH We use Lever, our recruitment management platform, which includes AI‑powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support - but do not replace - human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI‑assisted processing, please see our Candidate Privacy Policy or contact us at [email protected]

Desired Candidate Profile

• 3-5 years of media experience.
• Hands‑on experience with paid media campaign management, data analysis, and campaign optimization.
• Strong time management and project management skills.
• A proactive attitude.
• High flexibility and the ability to thrive in a fast‑paced environment.
• Strong attention to detail.
• Experience creating and presenting decks to clients. Salesforce experience is an advantage.