Client Relationship Management Analyst – Trade Credit Insurance (Dubai - UAE National)

Marsh Risk; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Marsh Risk in Dubai is seeking a proactive Client Relationship Management Analyst to join the Trade Credit Insurance practice. You will work closely with clients, insurers and underwriters to develop relationships and support day-to-day portfolio management.

This role offers exposure to client-facing processes, reporting, and use of AI-enabled tools, with opportunities to grow to manage your own client portfolio over time, while collaborating with senior colleagues across the market.

Qualifications

• Bachelor’s degree in business administration or related field.
• Experience or internship with client interaction and relationship work is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Manage an existing client portfolio under supervision.
• Assist with revenue booking, quote comparisons and risk information requests.
• Prepare client documentation, reports and presentations.
• Communicate with clients, insurers and underwriters to build relationships.
• Support senior team members to understand client needs and deliver timely help.
• Participate in client, insurer and team meetings and events.
• Learn and use the team’s systems and AI-enabled tools.
• Develop knowledge to gradually manage your own portfolio.

Skills

Communication

Interpersonal skills

Client interaction

Relationship management

Proactive learner

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Client Relationship Management Analyst - Trade Credit Insurance

Dubai | UAE National

We are looking for a proactive and relationship-oriented individual to join our Trade Credit Insurance practice in Dubai.

This is an excellent opportunity to build a career in a client- and market-facing environment. You will work closely with experienced colleagues while developing relationships with clients, insurers and underwriters. As your knowledge and experience grow, you will progressively take ownership of your own client portfolio.

What You Will Do

• Support the team with the day-to-day management of an existing client portfolio;
• Assist with operational processes, including revenue booking, quote comparisons, claims-related matters and risk information requests;
• Help prepare client documentation, reports and presentations;
• Communicate with clients, insurers and underwriters and build effective working relationships across the market;
• Work with senior team members to understand client needs and deliver timely, high-quality support;
• Participate in relevant client, insurer and team meetings and events;
• Learn and use the team’s systems, digital tools and AI-enabled solutions;
• Gradually develop the knowledge and confidence required to manage your own portfolio of clients.

What We Are Looking For

• UAE national;
• Currently based in Dubai;
• Bachelor's degree, preferably in Business Administration or a related field;
• Relevant professional experience or an internship involving client interaction, relationship management or business support would be advantageous;
• Strong communication and interpersonal skills;
• A genuine interest in working with clients and developing commercial relationships;
• A proactive approach, curiosity and willingness to learn;
• Ability to take ownership and work collaboratively within a team;
• Basic proficiency in Microsoft Excel and PowerPoint;
• Confidence in learning new systems and digital tools.

We are open to both high-potential graduates and candidates with relevant early-career experience.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.