Client Partner - Commerce - Global Business Solutions - Dubai

TikTok; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

TikTok Dubai is seeking a Client Partner in Commerce (Arabic Speaking) to lead revenue growth for a diverse client book within the Global Business Solutions team. This role requires in-market engagement, strategic deal making, and cross-functional collaboration with Solutions Engineering and marketing leadership.

Ideal candidates will combine deep retail/e-commerce knowledge with strong English and Arabic communication, stakeholder management at executive levels, and a proactive, test-and-learn

Qualifications

• Arabic language proficiency is required alongside English.
• Experience in digital advertising, media, or client partnerships.
• Strong ability to influence C-suite stakeholders and build strategic plans.

Responsibilities

• Own revenue targets for your book of business within the Commerce pod, ensuring quarterly attainment and YoY growth.
• Build and run annual and quarterly account plans, with in-market presence in KSA as needed.
• Negotiate joint business plans and commercial deals with ROI-backed expectations.

Skills

Arabic language proficiency

English language proficiency

Job description

Client Partner - Commerce (Arabic Speaking) - Global Business Solutions - Dubai

Location:

Dubai

Employment Type:

Regular

Job Code:

A45838

Responsibilities

• Own the revenue targets for your book of business within the Commerce pod, with accountability for quarterly attainment, year-over-year growth, and share of wallet expansion across every client group.
• Build and run annual and quarterly account plans that map growth levers by brand, market, funnel stage, and product, and reset them proactively as accounts mature. This will require in-market presence in KSA ideally twice per month.
• Structure and negotiate joint business plans and commercial deals, investment commitments, and incentive programs, backed by a clear ROI case and tracked against agreed outcomes.
• Manage the day-to-day health of your book, including pacing, forecasting, and pipeline, with clear action plans for decelerating accounts and competitive threats.
• Grow always-on investment to reduce reliance on seasonal peaks, while maximizing the region's key commercial moments such as Ramadan and Eid, Saudi National Day, Back to School and the Q4 shopping season.
• Lead a full-funnel, product-led strategy spanning brand building, consideration, web and app conversion, catalog and search.
• Drive adoption of TikTok's priority solutions, including Smart+, our AI-powered automation, and GenAI creative tools, translating product objectives into measurable client outcomes.
• Implement new solutions in the region by leading alphas and betas with clients, structuring them as benchmarked tests against client KPIs, and scaling proven results across the vertical.
• Act as a trusted business advisor, grounding every recommendation in the client's commercial KPIs, data, and market context rather than platform metrics alone.
• Take hands-on ownership of performance blockers such as catalog setup, tracking, and attribution, working with Solutions Engineering and Operations until they are resolved.
• Build and sustain C-suite relationships across marketing, e-commerce, and digital leadership through a deliberate cadence of business reviews, leadership sessions, and regular in-market visits.
• Raise the creative bar by bringing TikTok-first creative strategy, creator partnerships, and branded content to clients, and championing their work for industry recognition.
• Turn client success into external proof points, including case studies, vertical insights, and leadership presentations, and represent TikTok at industry events and client forums.
• Help shape the retail and e-commerce go-to-market for MENA, contributing to seasonal frameworks, incentive programs, and points of view on emerging themes such as social and agentic commerce.
• Identify and develop new business, from untapped brands within existing groups to new retail partners and cross-border commerce opportunities on TikTok Shop.
• Report clearly on performance, forecasts, risks, and opportunities to regional leadership, share best practices across the team, and support the development of junior colleagues.

What we’re looking for

• Retail and e-commerce expertise, gained at a brand, retailer, marketplace, platform, or agency, with a strong grasp of omnichannel business models and the commercial levers behind them.
• Strong command of the digital advertising ecosystem, from full-funnel media planning and performance marketing to catalog, app, and search advertising, measurement, and attribution.
• A product-led, test-and-learn mindset: quick to master new solutions, rigorous in testing them against client KPIs, and confident in scaling what works.
• Executive presence and the ability to influence C-suite stakeholders, ideally backed by an established network among retail, e-commerce, and marketing decision-makers in the region.
• Strategic and analytical rigor, turning complex data into clear insights, business cases, and recommendations.
• A collaborative team player who shares knowledge generously and lifts the performance of those around them.

Qualifications

Minimum Qualifications

• Experience in one of the following: Digital advertising, media, or client partnership roles. Marketing, e-commerce, or digital transformation roles within retail.
• Hands-on experience with digital advertising platforms, performance marketing, and measurement frameworks.
• Due to needs of the MENA market and clients, this role will require Arabic language proficiency alongside English.

Preferred Qualifications

• Self-motivated, quick learner with a can-do attitude and a verified track record of establishing projects from scratch.
• Ability to travel domestically and internationally as required.
• Experience analyzing data and translating it into actionable business insights.
• Understanding of TikTok and its commercial offerings, including automated campaign, commerce, and GenAI creative solutions.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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