Client Insights & Data Strategy Lead

Chanel, Inc.

Dubai

On-site

AED 300,000 - 460,000

Full time

6 days ago

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Benefits offered by this job

Wellbeing programmes

Learning & development opportunities

Parental leave

Job summary

Chanel is seeking an experienced Client Intelligence & Data Manager to deploy and measure client engagement strategies across divisions, supervising transversal projects, and elevating client insights within the Middle East. This role focuses on turning data into actionable insights, improving data quality, and collaborating with Europe data stewardship to align with global standards.

You will lead analytics, AI-driven initiatives, and the rollout of data solutions while supporting business

Qualifications

Minimum 8 years of experience combining data, client intelligence, technology and business understanding.
Proficiency in project management and the ability to thrive in a transversal role.
Process- and impact-driven, with agility across three divisions.
Excellent communication abilities and an analytical mindset.
Fluency in English; French language skills are appreciated.

Responsibilities

Serve as the market referent for all client reports.
Analyze existing data and build custom reports for the market.
Leverage data to create insights addressing business needs and problematics.
Ensure data quality through collection and identification of discrepancies with Europe data stewardship.
Identify opportunities and share them with relevant stakeholders.
Community animation: promote local best practices and act as ambassador of the market in Europe communities.