Client Director - Digital Marketing

Chain Reaction 1; Dubai; On-site; AED 420,000 - 720,000; Full time

Job summary

Chain Reaction 1 is seeking an experienced Client Director with 8–12 years in digital marketing and client leadership to drive revenue growth and lead high-impact client engagements in Dubai.

You will own strategic pitches, manage a portfolio of key accounts, and collaborate with cross-functional teams to deliver measurable outcomes across the full funnel.

Qualifications

• 8–12 years of experience in client servicing, account leadership, or business development within digital marketing.
• Proven track record of winning competitive RFPs and leading successful pitches.
• Strong commercial acumen with experience owning revenue targets.
• Demonstrated ability to drive account growth through upselling and cross-selling.
• Deep understanding of full-funnel digital marketing strategy.
• Experience managing multiple clients and cross-functional teams.
• Excellent presentation, negotiation, and stakeholder management skills.
• Results-driven mindset with strong leadership capabilities.

Responsibilities

• Lead and manage end-to-end pitching and RFP processes.
• Develop winning proposals, strategic decks, and commercial frameworks.
• Own and deliver against assigned revenue targets.
• Drive new business acquisition and pipeline growth.
• Manage and grow a portfolio of key client accounts.
• Identify and execute upselling and cross-selling opportunities.
• Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention).
• Build strong, long-term client partnerships at senior stakeholder level.
• Collaborate with internal teams to ensure delivery excellence.
• Monitor account performance and ensure client satisfaction, retention, and profitability.

Skills

Pitching & RFPs

Revenue targets

Upselling & cross-selling

Full-funnel digital strategy

Stakeholder management

Leadership

Portfolio management

Job description

Job Overview

We are seeking an experienced and commercially drivenClient Directorwith 8–12 years of experience in digital marketing and client leadership.

The ideal candidate has a strong track record inleading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growththrough strategic account expansion.

This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.

Key Responsibilities

• Lead and manage end-to-endpitching and RFP processes
• Develop winning proposals, strategic decks, and commercial frameworks
• Own and deliver against assignedrevenue targets
• Drivenew business acquisitionand pipeline growth
• Manage and grow a portfolio of key client accounts
• Identify and executeupselling and cross-selling opportunities
• Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
• Build strong, long-term client partnerships at senior stakeholder level
• Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
• Monitor account performance and ensure client satisfaction, retention, and profitability

Requirements

• 8–12 years of experience in client servicing, account leadership, or business development within digital marketing
• Proven track record ofwinning competitive RFPs and leading successful pitches
• Strong commercial acumen with experience owningrevenue targets
• Demonstrated ability to driveaccount growth through upselling and cross-selling
• Deep understanding of full-funnel digital marketing strategy
• Experience managing multiple clients and cross-functional teams
• Excellent presentation, negotiation, and stakeholder management skills
• Results-driven mindset with strong leadership capabilities

Preferred Background

• Agency experience preferred
• Experience handling large or regional accounts
• Strong analytical and performance-driven approach