Digital Account Manager

Four Agency Worldwide; United Arab Emirates; On-site; AED 180,000 - 240,000; Full time

Job summary

Four Four in the UAE is seeking an experienced Digital Account Manager to lead day‑to‑day delivery of integrated digital accounts. You will be a trusted client contact, translate objectives into clear plans, and coordinate specialists to ensure campaigns deliver on time and on budget.

You will lead client meetings, shape briefs, oversee activation, interpret performance, and guide Digital Account Executives, taking ownership and escalating where needed.

Responsibilities

• Lead client relationships by acting as the main day‑to‑day contact and translating objectives into plans.
• Plan and manage digital campaigns across paid search, social, display, video, and measurement.
• Drive performance with evidence‑led optimisation and regular client reporting.
• Grow accounts and the agency by identifying new opportunities and supporting proposals.
• Support people and standards by mentoring Digital Account Executives and improving templates.

Job description

We are Four Four is a leading independent international agency From our hubs in the UK and UAE we bring media creative and communications together under one roof to help clients move people change minds and make a measurable difference

We are sector-led integrated by design and always looking towards what is next That means earned owned and paid working together from the start not being stitched together at the end

The opportunity

We are looking for an experienced and organised Digital Account Manager to lead the day-to-day delivery of integrated digital accounts You will be a trusted client contact translating objectives into clear plans coordinating specialists and making sure campaigns are delivered accurately on time and on budget This is a hands‑on management role for someone ready to take greater ownership You will lead client meetings shape briefs and media plans oversee campaign activation interpret performance and guide Digital Account Executives You will know when to make a decision when to challenge constructively and when to bring in senior or specialist support

What you will do

Lead client relationships

Act as the main day‑to‑day contact across a portfolio of client accounts creating trust through responsive accurate and commercially aware advice Lead status meetings campaign reviews and presentations setting clear agendas and turning discussion into owned actions Understand each client s objectives audiences operating context and measures of success Manage expectations resolve delivery issues early and escalte material risks with a clear recommendation Build effective relationships with clients colleagues media owners technology partners and suppliers

Plan and manage digital campaigns

Turn client briefs into practical digital strategies channel plans budgets timelines and measurement frameworks Lead campaign delivery across paid search display online video Meta Instagram LinkedIn and other relevant platforms Coordinate strategy creative content media and analytics specialists so activity works as one integrated campaign Oversee audience planning keyword strategy campaign structures tracking requirements asset specifications and approvals Maintain clear project plans budget trackers decision logs and quality assurance checks from briefing to completion

Drive performance and learning

Review live delivery spend and results making evidence‑led optimisation recommendations Lead weekly monthly and end‑of‑campaign reporting turning platform data into a clear story for clients Explain what happened why it matters and what should happen next in straightforward language Develop test‑and‑learn plans across audiences creative channels and formats ensuring learning is documented and applied Work with analytics colleagues to maintain tracking quality reporting consistency and confidence in the data

Grow accounts and the agency

Spot opportunities to improve client outcomes broaden relevant services and strengthen account value Support proposals and pitches with research insight digital strategy planning and presentation development Contribute to scopes estimates and resource plans with support from senior colleagues Keep up with platform changes consumer behaviour emerging technology and wider developments in media and communications

Support people and standards

Delegate clearly to Digital Account Executives review work constructively and support their development Set a strong example through accurate work good judgement inclusive collaboration and reliable follow‑through Share knowledge across the team and help improve templates processes and ways of working

What you will bring

Experience managing digital campaigns or client accounts in an agency in-house team or similarly fast‑moving environment Working knowledge of paid search paid social display online video and digital measurement The ability to turn business and communications objectives into clear plans briefs and recommendations Clear and effective written verbal and presentation skills with the ability to adapt detail for different audiences Strong organisation budget awareness and attention to detail across several priorities Confidence using data to make decisions challenge assumptions and explain performance A practical solutions‑focused approach and sound judgement about priorities risks and escalation A collaborative management style and willingness to help others develop Curiosity about audiences culture technology business and what makes communications work

Digital know‑how

You will have practical experience with a combination of digital advertising analytics and reporting platforms This may include Google Ads Google Display Network YouTube Meta advertising tools LinkedIn Google Analytics Google Trends and dashboard solutions You will also be comfortable using Microsoft 365 particularly Excel PowerPoint Word Outlook and Teams We are interested in the relevance and quality of your experience not in one particular route into the profession or a specific qualification Platform certifications are useful but are not essential where you can demonstrate equivalent knowledge and results

What success looks like

Clients see you as a trusted responsive and well‑informed day‑to‑day lead Campaigns are planned carefully delivered accurately and managed within agreed budgets and timelines Reporting is clear insightful and focused on decisions rather than data alone Risks are spotted early and brought forward with practical options Junior colleagues receive useful direction feedback and opportunities to grow You identify ways to strengthen the work deepen relationships and contribute to sustainable account growth

Experience managing digital campaigns or client accounts in an agency, in‑house team or similarly fast‑moving environment.

Working knowledge of paid search, paid social, display, online video and digital measurement. The ability to turn business and communications objectives into clear plans, briefs and recommendations. Clear and effective written, verbal and presentation skills, with the ability to adapt detail for different audiences. Strong organisation, budget awareness and attention to detail across several priorities. Confidence using data to make decisions, challenge assumptions and explain performance. A practical, solutions‑focused approach and sound judgement about priorities, risks and escalation. A collaborative management style and willingness to help others develop. Curiosity about audiences, culture, technology, business and what makes communications work. You will have practical experience with a combination of digital advertising, analytics and reporting platforms. This may include Google Ads, Google Display Network, YouTube, Meta advertising tools, LinkedIn, Google Analytics, Google Trends and dashboard solutions. You will also be comfortable using Microsoft 365, particularly Excel, PowerPoint, Word, Outlook and Teams. We are interested in the relevance and quality of your experience, not in one particular route into the profession or a specific qualification. Platform certifications are useful but are not essential where you can demonstrate equivalent knowledge and results.