Chief Technology Officer

Eaton SAKS International Group; Dubai; On-site; AED 900,000 - 1,300,000; Full time

Job summary

The Eaton SAKS International Group seeks an accomplished Chief Technology Officer to shape and lead the enterprise technology agenda in Dubai. The role reports to senior leadership and translates business priorities into a pragmatic, scalable technology strategy across multiple sites and service lines.

You will drive digital transformation, architecture governance, cybersecurity, data analytics and AI programs, ensuring technology enables operational performance, customer experience and growth

Qualifications

• Proven experience at C-suite or enterprise technology leadership level.
• Leading technology strategy across large, multi-site organisations.
• Demonstrated leadership of complex digital transformation programmes.
• Experience enabling high-volume operations and distributed workforces through tech.
• Strong capabilities in enterprise architecture, cloud, cybersecurity, data and digital platforms.
• Experience simplifying fragmented legacy environments and building scalable capabilities.
• Track record applying automation, analytics and emerging tech to improve performance.
• Strong commercial acumen and experience managing large tech investments.

Responsibilities

• Define and lead the organisation's technology vision, architecture and transformation roadmap across a multi-business environment.
• Partner with CEO and executives to translate objectives into technology-enabled outcomes.
• Drive major digital transformation and modernisation programmes across the organisation.
• Build a scalable, resilient technology ecosystem for distributed service delivery.
• Strengthen governance, security, and enterprise resilience across platforms and data environments.
• Advance data, analytics, automation and AI capabilities with measurable business value.
• Oversee tech investments, budgets, vendors and major implementation partners.

Skills

Tech leadership

Enterprise architecture

Digital transformation

C-suite collaboration

Cybersecurity

Data analytics & AI

Operational excellence

Budget management

Job description

Relevant Industries: Business Services, Outsourcing, Property & Real Estate Services, Hospitality, Infrastructure Services, Integrated Facilities Management, Logistics and other large-scale, multi-site service environments

Search: Confidential Executive Appointment

The Opportunity

A leading, large-scale organisation with complex, multi-site operations is seeking an accomplished Chief Technology Officer (CTO) to lead its enterprise technology agenda and play a pivotal role in the next phase of its transformation and growth.

Based in Dubai and reporting into senior executive leadership, the CTO will have enterprise-wide responsibility for shaping and executing the organisation's technology strategy, strengthening its digital and technology operating model, and ensuring that technology becomes an increasingly powerful enabler of operational performance, customer experience and business growth.

The organisation operates within a large-scale, operationally complex and service-intensive environment, where technology must connect people, assets, customers and operations across multiple locations.

This is a strategic leadership appointment requiring an executive who can operate effectively at both Board and operational level, translating business priorities into a pragmatic, scalable and commercially focused technology agenda.

The Mandate

The CTO will define and lead the organisation's technology vision, architecture and transformation roadmap across a complex, multi-business environment.

Key responsibilities will include:

• Develop and execute an enterprise-wide technology strategy aligned with commercial and operational priorities.
• Partner with the CEO, executive leadership and business leaders to translate strategic objectives into technology-enabled business outcomes.
• Lead major digital transformation and technology modernisation programmes across the organisation.
• Build a scalable technology ecosystem capable of supporting large, geographically distributed and operationally intensive service delivery environments.
• Strengthen the digital connection between frontline operations, workforce, customers, assets and enterprise systems.
• Establish a scalable, resilient and future-ready enterprise technology architecture.
• Drive greater integration across platforms, applications, infrastructure and data environments.
• Strengthen technology governance, cybersecurity, information security and enterprise resilience.
• Advance the organisation's data, analytics, automation and AI capabilities, with a clear focus on measurable business value.
• Identify opportunities to use technology to improve workforce productivity, service delivery, asset performance, customer experience and operational visibility.
• Evaluate opportunities to simplify legacy environments and improve technology efficiency, scalability and performance.
• Oversee technology investment, budgets, strategic vendors and major implementation partners.
• Establish clear technology performance measures and ensure accountability for delivery, adoption and return on investment.
• Build, develop and lead a high-performing technology organisation capable of supporting both transformation and operational excellence.
• Provide executive and Board-level insight on technology opportunities, risks, investment priorities and emerging trends.

Target Industry Experience

We are particularly interested in technology executives who have operated in environments where technology supports large workforces, distributed operations, physical assets and complex customer service delivery.

Relevant sector experience may include:

• Outsourcing and Managed Services
• Property and Real Estate Services
• Integrated Facilities Management
• Facilities Services
• Business Services
• Hospitality and Hotel Groups
• Infrastructure and Technical Services
• Logistics and Supply Chain Services
• Aviation or Airport Services
• Engineering and Industrial Services
• Other large-scale, multi-site service organisations

The Profile

We are seeking an established CTO, CIO, Chief Digital & Technology Officer or equivalent enterprise technology executive with a strong track record of technology transformation within a sizeable and complex organisation.

The successful executive is likely to bring:

• Significant experience operating at C-suite or enterprise technology leadership level.
• Proven responsibility for technology strategy across a large, multi-site, multi-business or geographically distributed organisation.
• Demonstrated leadership of complex digital transformation and technology modernisation programmes.
• Experience supporting high-volume operations and sizeable frontline or distributed workforces through technology.
• Strong experience across enterprise architecture, applications, infrastructure, cloud, cybersecurity, data and digital platforms.
• Experience simplifying fragmented or legacy technology environments and building scalable enterprise capabilities.
• Evidence of applying automation, data, analytics and emerging technologies to improve operational and commercial performance.
• Strong commercial and financial acumen, including management of substantial technology investments and transformation portfolios.
• Experience working with senior executives, Boards and business leaders on enterprise-wide strategic priorities.
• A strong record of building and developing high-performing technology teams.
• The ability to balance innovation with operational resilience, governance, security and disciplined execution.

Leadership Characteristics

The successful candidate will combine technology depth, commercial thinking and enterprise leadership.

They will be capable of moving comfortably between Board-level strategy and the realities of technology-enabled frontline operations, bringing structure to complexity while maintaining a strong focus on execution and measurable business outcomes.

Location

The position is based in Dubai, UAE.

Candidates may currently be based internationally but must demonstrate a clear willingness and ability to relocate to Dubai.

Confidentiality

This appointment is being managed as a confidential executive search.

Further information regarding the organisation, strategic context and scope of the mandate will be shared with suitably qualified candidates as they progress through the search process.