Chief Concierge Manager

Minor International; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading hospitality group in Abu Dhabi seeks a Concierge Supervisor to lead the Concierge team and ensure exceptional service delivery. The ideal candidate has at least two years of experience in a similar role, excellent communication skills, and strong guest relations abilities. This full-time position requires flexibility in scheduling and a professional appearance.

Qualifications

• Minimum two years experience as a Concierge in a similar quality hotel.
• Minimum one year supervisory experience.
• Well groomed and able to work a flexible schedule including weekends and holidays.
• Minimum two years as a Concierge in a quality hotel.
• Minimum one year supervisory experience.
• Well groomed and presentable.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Assist in leading and supervising the Concierge team to ensure excellent service.
• Responsible for training and supervising Concierge staff.
• Promote hotel facilities and provide information about the area.
• Promote hotel food & beverage facilities and activities.
• Provide knowledgeable information about the hotel and surrounding area.

Skills

Excellent communication skills in English

Knowledge of local and foreign languages

Outstanding guest relations skills

Supervisory experience

Well groomed

Flexible schedule

Job description

You will assist in leading and supervising the Concierge team to ensure they offer the best service knowledge and assistance to guests. Responsible for training and supervising Concierge staff. Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous efficient and professional manner commensurate the hotel brand. Promotes hotel food and beverage facilities and recreational activities. Provides knowledgeable and comprehensive information about hotel and surrounding area including restaurants attractions transportation and recreational activities.

Qualifications

• Excellent communication skills in English oral and written.
• Knowledge of local and foreign languages is an advantage.
• Outstanding guest relations skills.
• Minimum two years experience as a Concierge in a similar quality hotel.
• Minimum one year supervisory experience.
• Well groomed.
• Able to work a flexible schedule including weekends and holidays.

Additional Information

Remote Location

Remote Work

No

Employment Type

Full-time